| ID |
Owner |
Month |
Year |
Severity |
Ticket ID |
Create Date |
Worked On |
Closed |
Waiting Time |
Resolution Time |
Handling Time |
SLA TTFR |
SLA Resolution |
SLA Handling |
| 50260 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44434955643 | 2026-04-17 14:51:10 | 2026-04-17 14:52:05 | 2026-04-17 16:51:19 | 0 | 7 | 8 | PASSED | PASSED | PASSED |
| 50259 | IT Support | April | 2026 | 2. High Impact - Logins Only | 44432784720 | 2026-04-17 14:33:14 | 2026-04-17 14:37:59 | 2026-04-17 16:08:49 | 4 | 22 | 26 | PASSED | PASSED | PASSED |
| 50258 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44435076242 | 2026-04-17 14:31:21 | 2026-04-17 14:38:22 | 2026-04-17 15:01:11 | 7 | 21 | 28 | PASSED | PASSED | PASSED |
| 50257 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44432660399 | 2026-04-17 13:33:55 | 2026-04-17 13:36:28 | 2026-04-17 15:10:41 | 2 | 83 | 86 | PASSED | PASSED | PASSED |
| 50256 | Don Oyanguren | April | 2026 | 2. High Impact - Logins Only | 44432841736 | 2026-04-17 12:38:59 | 2026-04-17 12:47:31 | 2026-04-17 12:52:38 | 8 | 5 | 13 | PASSED | PASSED | PASSED |
| 50255 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44434955111 | 2026-04-17 12:28:31 | 2026-04-17 12:46:33 | 2026-04-17 15:02:12 | 18 | 133 | 151 | PASSED | PASSED | PASSED |
| 50254 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44434955040 | 2026-04-17 12:00:03 | 2026-04-17 12:03:57 | 2026-04-17 12:34:20 | 3 | 30 | 34 | PASSED | PASSED | PASSED |
| 50253 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432721491 | 2026-04-17 11:53:59 | 2026-04-17 12:03:26 | 2026-04-17 13:35:31 | 9 | 92 | 101 | PASSED | PASSED | PASSED |
| 50252 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44432841561 | 2026-04-17 11:46:06 | 2026-04-17 12:02:57 | 2026-04-17 13:43:16 | 16 | 100 | 117 | PASSED | PASSED | PASSED |
| 50251 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432721452 | 2026-04-17 11:40:20 | 2026-04-17 11:46:14 | 2026-04-17 13:55:13 | 5 | 128 | 134 | PASSED | PASSED | PASSED |
| 50250 | IT Support | April | 2026 | 5. Informational/Inquiries/Additional | 44432660048 | 2026-04-17 11:39:50 | 2026-04-17 11:45:50 | 2026-04-17 16:07:37 | 6 | 194 | 200 | PASSED | PASSED | PASSED |
| 50249 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44434954819 | 2026-04-17 11:00:30 | 2026-04-17 11:13:07 | 2026-04-17 11:23:40 | 12 | 10 | 23 | PASSED | PASSED | PASSED |
| 50248 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44432721287 | 2026-04-17 10:57:06 | 2026-04-17 11:00:42 | 2026-04-17 12:32:50 | 3 | 92 | 95 | PASSED | PASSED | PASSED |
| 50247 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44435015340 | 2026-04-17 10:54:45 | 2026-04-17 10:59:28 | 2026-04-17 13:47:10 | 4 | 167 | 172 | PASSED | PASSED | PASSED |
| 50246 | IT Support | April | 2026 | 5. Informational/Inquiries/Additional | 44434954611 | 2026-04-17 10:01:27 | 2026-04-17 10:15:32 | 2026-04-17 13:52:06 | 14 | 216 | 230 | PASSED | PASSED | PASSED |
| 50245 | Jerome Manuel Tobes | April | 2026 | 2. High Impact - Logins Only | 44432721038 | 2026-04-17 09:48:02 | 2026-04-17 10:16:03 | 2026-04-17 10:22:28 | 28 | 6 | 34 | PASSED | PASSED | PASSED |
| 50244 | IT Support | April | 2026 | 5. Informational/Inquiries/Additional | 44432659573 | 2026-04-17 09:25:19 | 2026-04-17 09:43:32 | 2026-04-17 13:06:50 | 18 | 203 | 221 | PASSED | PASSED | PASSED |
| 50243 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44432720952 | 2026-04-17 09:21:10 | 2026-04-17 09:25:43 | 2026-04-17 09:30:23 | 4 | 4 | 9 | PASSED | PASSED | PASSED |
| 50242 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44434954392 | 2026-04-17 09:05:40 | 2026-04-17 09:24:22 | 2026-04-17 10:38:09 | 18 | 73 | 92 | PASSED | PASSED | PASSED |
| 50241 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432783417 | 2026-04-17 08:41:54 | 2026-04-17 08:50:07 | 2026-04-17 09:04:31 | 8 | 14 | 22 | PASSED | PASSED | PASSED |
| 50240 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44435014838 | 2026-04-17 08:38:07 | 2026-04-17 08:41:18 | 2026-04-17 08:55:09 | 3 | 13 | 17 | PASSED | PASSED | PASSED |
| 50239 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432840816 | 2026-04-17 08:23:51 | 2026-04-17 08:26:51 | 2026-04-17 13:03:13 | 3 | 276 | 279 | PASSED | FAILED | FAILED |
| 50238 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44435074999 | 2026-04-17 08:21:06 | 2026-04-17 08:25:49 | 2026-04-17 09:50:15 | 4 | 84 | 89 | PASSED | PASSED | PASSED |
| 50237 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432840722 | 2026-04-17 07:56:09 | 2026-04-17 08:12:31 | 2026-04-17 08:39:19 | 16 | 26 | 43 | PASSED | PASSED | PASSED |
| 50236 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44435074832 | 2026-04-17 07:37:43 | 2026-04-17 07:43:28 | 2026-04-17 13:28:35 | 5 | 345 | 350 | PASSED | PASSED | PASSED |
| 50235 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44432782969 | 2026-04-17 07:26:03 | 2026-04-17 07:42:51 | 2026-04-17 09:17:36 | 16 | 94 | 111 | PASSED | PASSED | PASSED |
| 50234 | Gyro Ace Dag-Uman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44466580810 | 2026-04-17 07:21:33 | 2026-04-17 07:42:21 | 2026-04-17 09:31:06 | 20 | 108 | 129 | PASSED | PASSED | PASSED |
| 50233 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44432720292 | 2026-04-17 07:20:22 | 2026-04-17 07:42:40 | 2026-04-17 08:07:39 | 22 | 24 | 47 | PASSED | PASSED | PASSED |
| 50232 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44435014325 | 2026-04-17 07:11:20 | 2026-04-17 07:15:02 | 2026-04-17 07:20:58 | 3 | 5 | 9 | PASSED | PASSED | PASSED |
| 50231 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44435074600 | 2026-04-17 07:10:08 | 2026-04-17 07:14:36 | 2026-04-17 07:41:11 | 4 | 26 | 31 | PASSED | PASSED | PASSED |
| 50230 | Gyro Ace Dag-Uman | April | 2026 | 6. Projects/Movements | 44434888204 | 2026-04-17 07:07:30 | 2026-04-17 07:13:54 | 2026-04-17 09:20:58 | 6 | 127 | 133 | PASSED | PASSED | PASSED |
| 50229 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44432658804 | 2026-04-17 07:07:07 | 2026-04-17 07:12:46 | 2026-04-17 07:22:25 | 5 | 9 | 15 | PASSED | PASSED | PASSED |
| 50228 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44435074354 | 2026-04-17 06:39:53 | 2026-04-17 06:43:27 | 2026-04-17 06:53:25 | 3 | 9 | 13 | PASSED | PASSED | PASSED |
| 50227 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44432782592 | 2026-04-17 06:38:00 | 2026-04-17 06:42:51 | 2026-04-17 09:18:18 | 4 | 155 | 160 | PASSED | PASSED | PASSED |
| 50226 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44432840050 | 2026-04-17 06:34:21 | 2026-04-17 06:42:22 | 2026-04-17 06:52:12 | 8 | 9 | 17 | PASSED | PASSED | PASSED |
| 50225 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44432719915 | 2026-04-17 06:27:57 | 2026-04-17 06:31:28 | 2026-04-17 07:11:29 | 3 | 40 | 43 | PASSED | FAILED | PASSED |
| 50224 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44434887576 | 2026-04-17 06:09:38 | 2026-04-17 06:12:09 | 2026-04-17 06:22:03 | 2 | 9 | 12 | PASSED | PASSED | PASSED |
| 50218 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44434937994 | 2026-04-16 15:46:28 | 2026-04-16 16:21:29 | 2026-04-16 17:18:45 | 0 | 0 | 0 | PASSED | PASSED | PASSED |
| 50217 | Ravilo Ven Olivar | April | 2026 | 3. High Impact - Troubleshooting Needed | 44435060147 | 2026-04-16 15:04:17 | 2026-04-16 15:09:54 | 2026-04-16 15:14:31 | 0 | 0 | 0 | PASSED | PASSED | PASSED |
| 50216 | IT Support | April | 2026 | 1. Total Downtime | 44432642972 | 2026-04-16 15:01:02 | 2026-04-16 15:13:48 | 2026-04-16 16:49:38 | 0 | 0 | 0 | PASSED | PASSED | PASSED |
| 50215 | IT Support | April | 2026 | 2. High Impact - Logins Only | 44434873746 | 2026-04-16 15:00:20 | 2026-04-16 15:13:49 | 2026-04-16 16:49:53 | 0 | 0 | 0 | PASSED | PASSED | PASSED |
| 50214 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44434873744 | 2026-04-16 15:00:12 | 2026-04-16 23:30:48 | 2026-04-16 15:58:29 | 0 | 0 | 0 | PASSED | PASSED | PASSED |
| 50213 | Ravilo Ven Olivar | April | 2026 | 2. High Impact - Logins Only | 44435060124 | 2026-04-16 14:57:00 | 2026-04-16 15:15:14 | 2026-04-16 15:24:52 | 3 | 0 | 3 | PASSED | PASSED | PASSED |
| 50212 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44432826428 | 2026-04-16 14:23:28 | 2026-04-16 14:30:39 | 2026-04-16 14:53:36 | 7 | 22 | 30 | PASSED | PASSED | PASSED |
| 50211 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432766579 | 2026-04-16 14:17:06 | 2026-04-16 14:19:18 | 2026-04-16 14:30:15 | 2 | 10 | 13 | PASSED | PASSED | PASSED |
| 50210 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44432704265 | 2026-04-16 14:04:35 | 2026-04-16 14:06:12 | 2026-04-16 14:42:56 | 1 | 36 | 38 | PASSED | PASSED | PASSED |
| 50209 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432826372 | 2026-04-16 14:04:04 | 2026-04-16 14:05:39 | 2026-04-16 16:32:13 | 1 | 54 | 55 | PASSED | PASSED | PASSED |
| 50208 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432826295 | 2026-04-16 14:00:51 | 2026-04-16 14:04:24 | 2026-04-16 16:43:13 | 3 | 55 | 59 | PASSED | PASSED | PASSED |
| 50207 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44432766367 | 2026-04-16 13:35:16 | 2026-04-16 13:36:59 | 2026-04-16 14:27:26 | 1 | 50 | 52 | PASSED | PASSED | PASSED |
| 50206 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432766357 | 2026-04-16 13:32:43 | 2026-04-16 13:36:00 | 2026-04-16 14:05:39 | 3 | 29 | 32 | PASSED | PASSED | PASSED |
| 50205 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44432704067 | 2026-04-16 13:23:26 | 2026-04-16 13:25:45 | 2026-04-16 13:38:00 | 2 | 12 | 14 | PASSED | PASSED | PASSED |
| 50204 | IT Support | April | 2026 | 5. Informational/Inquiries/Additional | 44434937163 | 2026-04-16 13:10:27 | 2026-04-16 13:12:41 | 2026-04-16 14:02:42 | 2 | 50 | 52 | PASSED | PASSED | PASSED |
| 50203 | Ravilo Ven Olivar | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44432704037 | 2026-04-16 13:09:58 | 2026-04-16 13:19:30 | 2026-04-16 16:55:07 | 9 | 100 | 110 | PASSED | PASSED | PASSED |
| 50202 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44435059550 | 2026-04-16 12:25:18 | 2026-04-16 12:38:52 | 2026-04-16 13:07:05 | 13 | 28 | 41 | PASSED | PASSED | PASSED |
| 50223 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44434997940 | 2026-04-16 12:14:39 | 2026-04-16 12:38:20 | 2026-04-17 07:14:08 | 23 | 215 | 239 | PASSED | PASSED | PASSED |
| 50201 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44434997893 | 2026-04-16 11:58:24 | 2026-04-16 12:04:31 | 2026-04-16 12:52:43 | 6 | 48 | 54 | PASSED | PASSED | PASSED |
| 50200 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432642206 | 2026-04-16 11:54:47 | 2026-04-16 12:02:56 | 2026-04-16 12:57:37 | 8 | 54 | 62 | PASSED | PASSED | PASSED |
| 50222 | Jerome Manuel Tobes | April | 2026 | 2. High Impact - Logins Only | 44434997860 | 2026-04-16 11:46:17 | 2026-04-16 11:49:07 | 2026-04-17 08:54:59 | 2 | 364 | 367 | PASSED | FAILED | FAILED |
| 50199 | Ravilo Ven Olivar | April | 2026 | 3. High Impact - Troubleshooting Needed | 44435059309 | 2026-04-16 11:15:55 | 2026-04-16 11:45:43 | 2026-04-16 12:01:06 | 29 | 15 | 45 | PASSED | PASSED | PASSED |
| 50198 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44432703573 | 2026-04-16 11:05:11 | 2026-04-16 11:06:26 | 2026-04-16 11:06:51 | 1 | 0 | 1 | PASSED | PASSED | PASSED |
| 50197 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44434936688 | 2026-04-16 10:57:58 | 2026-04-16 10:59:28 | 2026-04-16 11:19:38 | 1 | 20 | 21 | PASSED | PASSED | PASSED |
| 50196 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44432641977 | 2026-04-16 10:53:58 | 2026-04-16 10:55:56 | 2026-04-16 12:12:52 | 1 | 76 | 78 | PASSED | PASSED | PASSED |
| 50195 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432825698 | 2026-04-16 10:53:31 | 2026-04-16 10:55:40 | 2026-04-16 11:18:20 | 2 | 22 | 24 | PASSED | PASSED | PASSED |
| 50194 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44432641914 | 2026-04-16 10:29:41 | 2026-04-16 10:43:47 | 2026-04-16 11:21:43 | 14 | 37 | 52 | PASSED | PASSED | PASSED |
| 50193 | Jerome Manuel Tobes | April | 2026 | 5. Informational/Inquiries/Additional | 44434936581 | 2026-04-16 10:17:07 | 2026-04-16 10:20:54 | 2026-04-16 14:53:40 | 3 | 272 | 276 | PASSED | PASSED | PASSED |
| 50192 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44432703353 | 2026-04-16 10:09:59 | 2026-04-16 10:13:28 | 2026-04-16 10:24:16 | 3 | 10 | 14 | PASSED | PASSED | PASSED |
| 50191 | Gyro Ace Dag-Uman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44432765716 | 2026-04-16 10:06:09 | 2026-04-16 10:12:50 | 2026-04-16 12:41:20 | 6 | 148 | 155 | PASSED | PASSED | PASSED |
| 50190 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44435059037 | 2026-04-16 09:52:50 | 2026-04-16 10:11:50 | 2026-04-16 11:53:48 | 19 | 101 | 120 | PASSED | PASSED | PASSED |
| 50189 | Don Oyanguren | April | 2026 | 3. High Impact - Troubleshooting Needed | 44435059002 | 2026-04-16 09:43:13 | 2026-04-16 09:52:14 | 2026-04-16 10:03:58 | 9 | 11 | 20 | PASSED | PASSED | PASSED |
| 50188 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44432641603 | 2026-04-16 09:05:14 | 2026-04-16 09:23:19 | 2026-04-16 09:58:24 | 18 | 35 | 53 | PASSED | PASSED | PASSED |
| 50221 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44434936198 | 2026-04-16 09:00:46 | 2026-04-16 09:03:13 | 2026-04-17 13:01:15 | 2 | 777 | 780 | PASSED | FAILED | FAILED |
| 50187 | Gyro Ace Dag-Uman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44432765313 | 2026-04-16 08:43:01 | 2026-04-16 08:54:19 | 2026-04-16 11:44:34 | 11 | 170 | 181 | PASSED | PASSED | PASSED |
| 50186 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44434936110 | 2026-04-16 08:33:09 | 2026-04-16 08:34:43 | 2026-04-16 09:59:08 | 1 | 84 | 85 | PASSED | PASSED | PASSED |
| 50185 | Jerome Manuel Tobes | April | 2026 | 2. High Impact - Logins Only | 44432702846 | 2026-04-16 08:19:53 | 2026-04-16 08:23:40 | 2026-04-16 08:39:22 | 3 | 15 | 19 | PASSED | PASSED | PASSED |
| 50184 | IT Support | April | 2026 | 5. Informational/Inquiries/Additional | 44434872348 | 2026-04-16 08:19:15 | 2026-04-16 08:22:48 | 2026-04-16 09:54:00 | 3 | 91 | 94 | PASSED | PASSED | PASSED |
| 50183 | Ravilo Ven Olivar | April | 2026 | 2. High Impact - Logins Only | 44434997056 | 2026-04-16 08:18:25 | 2026-04-16 08:22:24 | 2026-04-16 08:35:30 | 3 | 13 | 17 | PASSED | PASSED | PASSED |
| 50220 | Jerome Manuel Tobes | April | 2026 | 2. High Impact - Logins Only | 44432825110 | 2026-04-16 08:18:08 | 2026-04-16 08:21:51 | 2026-04-17 10:52:14 | 3 | 690 | 693 | PASSED | FAILED | FAILED |
| 50182 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432765223 | 2026-04-16 08:13:18 | 2026-04-16 08:17:41 | 2026-04-16 08:38:48 | 4 | 21 | 25 | PASSED | PASSED | PASSED |
| 50181 | Ravilo Ven Olivar | April | 2026 | 2. High Impact - Logins Only | 44432641337 | 2026-04-16 08:07:50 | 2026-04-16 08:10:33 | 2026-04-16 08:24:53 | 2 | 14 | 17 | PASSED | PASSED | PASSED |
| 50180 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432702802 | 2026-04-16 08:05:12 | 2026-04-16 08:10:12 | 2026-04-16 09:12:40 | 5 | 62 | 67 | PASSED | PASSED | PASSED |
| 50179 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432641309 | 2026-04-16 08:01:23 | 2026-04-16 08:04:48 | 2026-04-16 14:41:07 | 3 | 396 | 399 | PASSED | FAILED | FAILED |
| 50178 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44434935880 | 2026-04-16 07:50:33 | 2026-04-16 07:52:44 | 2026-04-16 09:58:15 | 2 | 125 | 127 | PASSED | PASSED | PASSED |
| 50177 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44434996851 | 2026-04-16 07:47:02 | 2026-04-16 07:48:09 | 2026-04-16 08:33:38 | 1 | 45 | 46 | PASSED | PASSED | PASSED |
| 50176 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44432765003 | 2026-04-16 07:42:34 | 2026-04-16 07:44:14 | 2026-04-16 08:25:59 | 1 | 41 | 43 | PASSED | PASSED | PASSED |
| 50175 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432702599 | 2026-04-16 07:39:03 | 2026-04-16 07:43:45 | 2026-04-16 08:41:56 | 4 | 58 | 62 | PASSED | PASSED | PASSED |
| 50174 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44434872091 | 2026-04-16 07:31:24 | 2026-04-16 07:43:13 | 2026-04-16 08:09:05 | 11 | 25 | 37 | PASSED | PASSED | PASSED |
| 50173 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44432641075 | 2026-04-16 07:25:27 | 2026-04-16 07:41:40 | 2026-04-16 08:29:49 | 16 | 48 | 64 | PASSED | PASSED | PASSED |
| 50172 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44434935673 | 2026-04-16 07:22:21 | 2026-04-16 23:30:16 | 2026-04-16 07:38:43 | 457 | 0 | 16 | FAILED | PASSED | PASSED |
| 50171 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44432764809 | 2026-04-16 07:20:21 | 2026-04-16 07:42:31 | 2026-04-16 07:51:29 | 22 | 8 | 31 | PASSED | PASSED | PASSED |
| 50170 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432764807 | 2026-04-16 07:20:11 | 2026-04-16 07:41:03 | 2026-04-16 08:21:35 | 20 | 40 | 61 | PASSED | PASSED | PASSED |
| 50219 | Don Oyanguren | April | 2026 | 9. Multi-Touches | 44434935570 | 2026-04-16 07:09:10 | 2026-04-16 07:21:21 | 2026-04-17 10:29:22 | 12 | 727 | 739 | PASSED | PASSED | PASSED |
| 50169 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44434871892 | 2026-04-16 07:04:20 | 2026-04-16 07:07:56 | 2026-04-16 07:28:10 | 3 | 20 | 23 | PASSED | PASSED | PASSED |
| 50168 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44434871890 | 2026-04-16 07:04:01 | 2026-04-16 07:07:19 | 2026-04-16 07:40:18 | 3 | 32 | 36 | PASSED | PASSED | PASSED |
| 50167 | Don Oyanguren | April | 2026 | 2. High Impact - Logins Only | 44432764691 | 2026-04-16 07:00:22 | 2026-04-16 07:06:56 | 2026-04-16 07:11:17 | 6 | 4 | 10 | PASSED | PASSED | PASSED |
| 50166 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432702299 | 2026-04-16 06:56:55 | 2026-04-16 06:57:52 | 2026-04-16 07:13:48 | 0 | 15 | 16 | PASSED | PASSED | PASSED |
| 50165 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44434871703 | 2026-04-16 06:43:18 | 2026-04-16 06:46:40 | 2026-04-16 07:39:24 | 3 | 52 | 56 | PASSED | PASSED | PASSED |
| 50164 | Don Oyanguren | April | 2026 | 2. High Impact - Logins Only | 44432824174 | 2026-04-16 06:20:07 | 2026-04-16 06:21:53 | 2026-04-16 06:53:49 | 1 | 31 | 33 | PASSED | FAILED | PASSED |
| 50163 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44432640006 | 2026-04-16 05:43:34 | 2026-04-16 05:48:53 | 2026-04-16 05:53:10 | 0 | 0 | 0 | PASSED | PASSED | PASSED |
| 50162 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44432639767 | 2026-04-16 05:28:45 | 2026-04-16 05:54:09 | 2026-04-16 06:08:15 | 0 | 8 | 8 | PASSED | PASSED | PASSED |
| 50161 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44377439791 | 2026-04-15 15:23:35 | 2026-04-16 05:07:28 | 2026-04-16 06:22:28 | 0 | 22 | 22 | PASSED | PASSED | PASSED |
| 50154 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377439646 | 2026-04-15 15:09:50 | 2026-04-15 15:23:20 | 2026-04-15 16:22:08 | 0 | 0 | 0 | PASSED | PASSED | PASSED |
| 50153 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 44377315078 | 2026-04-15 14:34:07 | 2026-04-15 15:17:35 | 2026-04-15 15:29:32 | 25 | 0 | 25 | PASSED | PASSED | PASSED |
| 50160 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44362157118 | 2026-04-15 13:49:02 | 2026-04-15 13:55:49 | 2026-04-16 10:18:55 | 6 | 322 | 328 | PASSED | PASSED | PASSED |
| 50152 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377375412 | 2026-04-15 11:59:04 | 2026-04-15 12:18:14 | 2026-04-15 13:33:20 | 19 | 75 | 94 | PASSED | PASSED | PASSED |
| 50151 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377375403 | 2026-04-15 11:55:10 | 2026-04-15 11:57:29 | 2026-04-15 12:12:18 | 2 | 14 | 17 | PASSED | PASSED | PASSED |
| 50150 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377438776 | 2026-04-15 11:46:05 | 2026-04-15 11:57:57 | 2026-04-15 13:46:39 | 11 | 108 | 120 | PASSED | PASSED | PASSED |
| 50149 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 44377314158 | 2026-04-15 10:48:52 | 2026-04-15 10:51:43 | 2026-04-15 11:43:43 | 2 | 52 | 54 | PASSED | PASSED | PASSED |
| 50148 | Ravilo Ven Olivar | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377097065 | 2026-04-15 10:44:03 | 2026-04-15 10:46:00 | 2026-04-15 11:46:01 | 1 | 60 | 61 | PASSED | PASSED | PASSED |
| 50159 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44377250227 | 2026-04-15 10:20:31 | 2026-04-15 10:22:14 | 2026-04-16 12:00:28 | 1 | 637 | 639 | PASSED | PASSED | PASSED |
| 50147 | John Denver Conserman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44362225585 | 2026-04-15 10:19:24 | 2026-04-15 10:22:47 | 2026-04-15 10:49:15 | 3 | 26 | 29 | PASSED | PASSED | PASSED |
| 50146 | IT Support | April | 2026 | 5. Informational/Inquiries/Additional | 44362225557 | 2026-04-15 10:09:08 | 2026-04-15 10:14:44 | 2026-04-15 12:30:40 | 5 | 135 | 141 | PASSED | PASSED | PASSED |
| 50158 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377375002 | 2026-04-15 10:07:10 | 2026-04-15 10:15:12 | 2026-04-16 08:34:29 | 8 | 438 | 446 | PASSED | FAILED | FAILED |
| 50145 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44362156423 | 2026-04-15 10:04:26 | 2026-04-15 10:07:50 | 2026-04-15 10:22:01 | 3 | 14 | 17 | PASSED | PASSED | PASSED |
| 50144 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377496952 | 2026-04-15 09:56:57 | 2026-04-15 09:59:48 | 2026-04-15 10:23:50 | 2 | 24 | 26 | PASSED | PASSED | PASSED |
| 50143 | John Sambrana | April | 2026 | 1. Total Downtime | 44377496950 | 2026-04-15 09:55:44 | 2026-04-15 09:59:08 | 2026-04-15 10:14:07 | 3 | 14 | 18 | PASSED | PASSED | PASSED |
| 50142 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44362225504 | 2026-04-15 09:49:24 | 2026-04-15 09:53:02 | 2026-04-15 10:12:21 | 3 | 19 | 22 | PASSED | PASSED | PASSED |
| 50141 | Gyro Ace Dag-Uman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377374831 | 2026-04-15 09:35:35 | 2026-04-15 09:36:55 | 2026-04-15 12:50:41 | 1 | 193 | 195 | PASSED | PASSED | PASSED |
| 50140 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44377313867 | 2026-04-15 09:32:43 | 2026-04-15 09:37:37 | 2026-04-15 09:44:53 | 4 | 7 | 12 | PASSED | PASSED | PASSED |
| 50139 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377496857 | 2026-04-15 09:17:40 | 2026-04-15 09:30:12 | 2026-04-15 10:36:03 | 12 | 65 | 78 | PASSED | PASSED | PASSED |
| 50138 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44377249942 | 2026-04-15 09:04:55 | 2026-04-15 09:22:28 | 2026-04-15 09:54:28 | 17 | 32 | 49 | PASSED | PASSED | PASSED |
| 50137 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44377096577 | 2026-04-15 08:40:46 | 2026-04-15 08:41:55 | 2026-04-15 09:04:59 | 1 | 23 | 24 | PASSED | PASSED | PASSED |
| 50136 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44362156113 | 2026-04-15 08:36:07 | 2026-04-15 08:40:23 | 2026-04-15 08:41:25 | 4 | 1 | 5 | PASSED | PASSED | PASSED |
| 50135 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44362225079 | 2026-04-15 08:21:49 | 2026-04-15 08:22:40 | 2026-04-15 08:50:44 | 0 | 28 | 28 | PASSED | PASSED | PASSED |
| 50134 | Ravilo Ven Olivar | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377313563 | 2026-04-15 08:20:08 | 2026-04-15 08:23:09 | 2026-04-15 08:46:23 | 3 | 23 | 26 | PASSED | PASSED | PASSED |
| 50133 | Ravilo Ven Olivar | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377374495 | 2026-04-15 08:10:45 | 2026-04-15 08:19:37 | 2026-04-15 08:31:16 | 8 | 11 | 20 | PASSED | PASSED | PASSED |
| 50132 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377313423 | 2026-04-15 08:00:13 | 2026-04-15 08:08:34 | 2026-04-15 09:20:36 | 8 | 72 | 80 | PASSED | PASSED | PASSED |
| 50131 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44362155934 | 2026-04-15 07:57:45 | 2026-04-15 08:09:48 | 2026-04-15 15:25:58 | 12 | 410 | 422 | PASSED | FAILED | FAILED |
| 50130 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44362155930 | 2026-04-15 07:57:09 | 2026-04-15 08:09:08 | 2026-04-15 08:18:59 | 11 | 9 | 21 | PASSED | PASSED | PASSED |
| 50129 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44362155914 | 2026-04-15 07:53:02 | 2026-04-15 07:55:12 | 2026-04-15 08:20:28 | 2 | 25 | 27 | PASSED | PASSED | PASSED |
| 50157 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44362224758 | 2026-04-15 07:27:05 | 2026-04-15 07:31:41 | 2026-04-16 09:56:23 | 4 | 684 | 688 | PASSED | FAILED | FAILED |
| 50128 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377437577 | 2026-04-15 07:27:04 | 2026-04-15 07:32:26 | 2026-04-15 08:07:09 | 5 | 34 | 40 | PASSED | PASSED | PASSED |
| 50127 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44377313202 | 2026-04-15 07:25:50 | 2026-04-15 07:33:18 | 2026-04-15 08:03:24 | 7 | 30 | 37 | PASSED | PASSED | PASSED |
| 50126 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44362224564 | 2026-04-15 07:05:23 | 2026-04-15 07:33:43 | 2026-04-15 08:25:40 | 28 | 51 | 80 | PASSED | PASSED | PASSED |
| 50125 | IT Support | April | 2026 | 5. Informational/Inquiries/Additional | 44362224387 | 2026-04-15 06:41:20 | 2026-04-15 06:44:16 | 2026-04-15 08:55:00 | 2 | 130 | 133 | PASSED | PASSED | PASSED |
| 50124 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44377436940 | 2026-04-15 06:13:11 | 2026-04-15 06:14:57 | 2026-04-15 06:22:59 | 1 | 8 | 9 | PASSED | PASSED | PASSED |
| 50123 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377312435 | 2026-04-15 06:05:59 | 2026-04-15 06:07:06 | 2026-04-15 06:25:08 | 1 | 18 | 19 | PASSED | PASSED | PASSED |
| 50156 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44377495369 | 2026-04-15 05:54:42 | 2026-04-15 06:05:14 | 2026-04-16 05:04:32 | 5 | 534 | 540 | PASSED | PASSED | PASSED |
| 50120 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 44377420470 | 2026-04-14 14:46:35 | 2026-04-14 15:19:48 | 2026-04-14 15:36:32 | 13 | 0 | 13 | PASSED | PASSED | PASSED |
| 50119 | IT Support | April | 2026 | 5. Informational/Inquiries/Additional | 44377296706 | 2026-04-14 14:41:19 | 2026-04-14 14:59:37 | 2026-04-14 15:30:23 | 18 | 0 | 18 | PASSED | PASSED | PASSED |
| 50155 | Don Oyanguren | April | 2026 | 8. Onboarding | 44362208101 | 2026-04-14 14:13:16 | 2026-04-14 14:20:03 | 2026-04-16 05:06:07 | 6 | 579 | 586 | PASSED | PASSED | PASSED |
| 50118 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44362208071 | 2026-04-14 14:03:42 | 2026-04-14 14:20:34 | 2026-04-14 14:23:00 | 16 | 2 | 19 | PASSED | PASSED | PASSED |
| 50117 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44377479824 | 2026-04-14 13:56:34 | 2026-04-14 14:01:18 | 2026-04-14 15:28:10 | 4 | 58 | 63 | PASSED | PASSED | PASSED |
| 50116 | IT Support | April | 2026 | 5. Informational/Inquiries/Additional | 44377420128 | 2026-04-14 13:25:05 | 2026-04-14 13:40:21 | 2026-04-14 14:28:29 | 15 | 48 | 63 | PASSED | PASSED | PASSED |
| 50115 | John Denver Conserman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377357143 | 2026-04-14 13:09:27 | 2026-04-14 13:41:33 | 2026-04-14 14:17:01 | 32 | 35 | 67 | PASSED | PASSED | PASSED |
| 50114 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44377079042 | 2026-04-14 13:06:08 | 2026-04-14 13:08:08 | 2026-04-14 13:26:07 | 2 | 17 | 19 | PASSED | PASSED | PASSED |
| 50113 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44377296208 | 2026-04-14 12:40:07 | 2026-04-14 12:43:54 | 2026-04-14 13:01:11 | 3 | 17 | 21 | PASSED | PASSED | PASSED |
| 50112 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377078872 | 2026-04-14 12:24:16 | 2026-04-14 12:33:56 | 2026-04-14 13:03:33 | 9 | 29 | 39 | PASSED | PASSED | PASSED |
| 50111 | Don Oyanguren | April | 2026 | 2. High Impact - Logins Only | 44377479560 | 2026-04-14 12:21:22 | 2026-04-14 12:23:11 | 2026-04-14 12:38:09 | 1 | 14 | 16 | PASSED | PASSED | PASSED |
| 50110 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44377479473 | 2026-04-14 11:33:51 | 2026-04-14 11:59:47 | 2026-04-14 13:21:02 | 25 | 81 | 107 | PASSED | PASSED | PASSED |
| 50109 | IT Support | April | 2026 | 5. Informational/Inquiries/Additional | 44362140781 | 2026-04-14 11:33:22 | 2026-04-14 11:58:30 | 2026-04-14 12:27:35 | 25 | 29 | 54 | PASSED | PASSED | PASSED |
| 50108 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44377356846 | 2026-04-14 11:31:49 | 2026-04-14 11:57:49 | 2026-04-14 15:20:30 | 26 | 182 | 208 | PASSED | PASSED | PASSED |
| 50107 | John Denver Conserman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377078674 | 2026-04-14 11:22:07 | 2026-04-14 11:37:51 | 2026-04-14 13:41:25 | 15 | 123 | 139 | PASSED | PASSED | PASSED |
| 50106 | John Denver Conserman | April | 2026 | 1. Total Downtime | 44377479282 | 2026-04-14 10:57:06 | 2026-04-14 11:04:29 | 2026-04-14 11:23:28 | 7 | 18 | 26 | PASSED | PASSED | PASSED |
| 50105 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377078571 | 2026-04-14 10:34:04 | 2026-04-14 10:37:17 | 2026-04-14 12:22:16 | 3 | 104 | 108 | PASSED | PASSED | PASSED |
| 50104 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44362140582 | 2026-04-14 10:31:34 | 2026-04-14 10:35:14 | 2026-04-14 11:09:13 | 3 | 33 | 37 | PASSED | PASSED | PASSED |
| 50122 | Jerome Manuel Tobes | April | 2026 | 5. Informational/Inquiries/Additional | 44377419576 | 2026-04-14 10:27:13 | 2026-04-14 11:09:36 | 2026-04-15 08:12:44 | 42 | 362 | 404 | PASSED | PASSED | PASSED |
| 50103 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44362140500 | 2026-04-14 09:56:09 | 2026-04-14 10:14:58 | 2026-04-14 10:45:48 | 18 | 30 | 49 | PASSED | PASSED | PASSED |
| 50102 | Gyro Ace Dag-Uman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377479060 | 2026-04-14 09:54:03 | 2026-04-14 09:55:11 | 2026-04-14 10:06:14 | 1 | 11 | 12 | PASSED | PASSED | PASSED |
| 50101 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377419397 | 2026-04-14 09:48:30 | 2026-04-14 09:51:07 | 2026-04-14 10:05:02 | 2 | 13 | 16 | PASSED | PASSED | PASSED |
| 50100 | Gyro Ace Dag-Uman | April | 2026 | 1. Total Downtime | 44377231785 | 2026-04-14 09:14:03 | 2026-04-14 09:25:07 | 2026-04-14 09:59:38 | 11 | 34 | 45 | PASSED | PASSED | PASSED |
| 50099 | IT Support | April | 2026 | 2. High Impact - Logins Only | 44362206894 | 2026-04-14 08:44:34 | 2026-04-14 08:56:17 | 2026-04-14 15:32:38 | 11 | 363 | 375 | PASSED | FAILED | FAILED |
| 50098 | IT Support | April | 2026 | 5. Informational/Inquiries/Additional | 44377419149 | 2026-04-14 08:43:57 | 2026-04-14 09:01:05 | 2026-04-14 11:13:28 | 17 | 132 | 149 | PASSED | PASSED | PASSED |
| 50097 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377078101 | 2026-04-14 08:38:36 | 2026-04-14 08:54:31 | 2026-04-14 09:35:25 | 15 | 40 | 56 | PASSED | PASSED | PASSED |
| 50096 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 44377478768 | 2026-04-14 08:35:08 | 2026-04-14 08:43:35 | 2026-04-14 09:53:44 | 8 | 70 | 78 | PASSED | PASSED | PASSED |
| 50095 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44377078077 | 2026-04-14 08:34:15 | 2026-04-14 08:42:50 | 2026-04-14 11:15:28 | 8 | 152 | 161 | PASSED | PASSED | PASSED |
| 50094 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 44377295213 | 2026-04-14 08:29:39 | 2026-04-14 08:41:36 | 2026-04-14 12:19:56 | 11 | 218 | 230 | PASSED | PASSED | PASSED |
| 50093 | Gyro Ace Dag-Uman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377478745 | 2026-04-14 08:24:38 | 2026-04-14 08:34:29 | 2026-04-14 08:54:51 | 9 | 20 | 30 | PASSED | PASSED | PASSED |
| 50092 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44377419067 | 2026-04-14 08:14:38 | 2026-04-14 08:22:24 | 2026-04-14 08:42:05 | 7 | 19 | 27 | PASSED | PASSED | PASSED |
| 50091 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44377356087 | 2026-04-14 08:13:12 | 2026-04-14 08:21:25 | 2026-04-14 08:39:21 | 8 | 17 | 26 | PASSED | PASSED | PASSED |
| 50090 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377478690 | 2026-04-14 08:08:03 | 2026-04-14 08:19:26 | 2026-04-14 08:40:51 | 11 | 21 | 32 | PASSED | PASSED | PASSED |
| 50089 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44362206640 | 2026-04-14 07:57:08 | 2026-04-14 08:06:20 | 2026-04-14 08:28:03 | 9 | 21 | 30 | PASSED | PASSED | PASSED |
| 50088 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 44377418854 | 2026-04-14 07:42:13 | 2026-04-14 07:44:47 | 2026-04-14 08:02:35 | 2 | 17 | 20 | PASSED | PASSED | PASSED |
| 50087 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44377294942 | 2026-04-14 07:40:35 | 2026-04-14 07:45:39 | 2026-04-14 07:59:29 | 5 | 13 | 18 | PASSED | PASSED | PASSED |
| 50086 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44362139939 | 2026-04-14 07:33:15 | 2026-04-14 12:33:26 | 2026-04-14 12:42:53 | 300 | 9 | 309 | FAILED | PASSED | PASSED |
| 50085 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44377294866 | 2026-04-14 07:24:45 | 2026-04-14 07:38:08 | 2026-04-14 07:41:39 | 13 | 3 | 16 | PASSED | PASSED | PASSED |
| 50084 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44377231270 | 2026-04-14 07:24:35 | 2026-04-14 07:27:03 | 2026-04-14 07:43:20 | 2 | 16 | 18 | PASSED | PASSED | PASSED |
| 50083 | John Sambrana | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377231232 | 2026-04-14 07:14:44 | 2026-04-14 07:16:11 | 2026-04-14 07:16:34 | 1 | 0 | 1 | PASSED | PASSED | PASSED |
| 50082 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44377478244 | 2026-04-14 07:03:53 | 2026-04-14 07:04:29 | 2026-04-14 07:05:17 | 0 | 0 | 1 | PASSED | PASSED | PASSED |
| 50081 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44362139743 | 2026-04-14 07:03:06 | 2026-04-14 07:09:41 | 2026-04-14 07:23:18 | 6 | 13 | 20 | PASSED | PASSED | PASSED |
| 50080 | Gyro Ace Dag-Uman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377294659 | 2026-04-14 07:01:21 | 2026-04-14 07:09:01 | 2026-04-14 08:21:31 | 7 | 72 | 80 | PASSED | PASSED | PASSED |
| 50079 | Gyro Ace Dag-Uman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377294636 | 2026-04-14 06:58:10 | 2026-04-14 07:08:23 | 2026-04-14 08:07:03 | 10 | 58 | 68 | PASSED | PASSED | PASSED |
| 50078 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44377294633 | 2026-04-14 06:57:55 | 2026-04-14 07:08:04 | 2026-04-14 08:50:57 | 10 | 102 | 113 | PASSED | PASSED | PASSED |
| 50077 | Ravilo Ven Olivar | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377077351 | 2026-04-14 06:54:45 | 2026-04-14 07:07:41 | 2026-04-14 08:04:26 | 12 | 56 | 69 | PASSED | PASSED | PASSED |
| 50076 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44377294499 | 2026-04-14 06:47:35 | 2026-04-14 07:07:10 | 2026-04-14 07:17:13 | 19 | 10 | 29 | PASSED | PASSED | PASSED |
| 50075 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44377230961 | 2026-04-14 06:38:18 | 2026-04-14 06:40:48 | 2026-04-14 07:33:20 | 2 | 52 | 55 | PASSED | PASSED | PASSED |
| 50074 | IT Support | April | 2026 | 2. High Impact - Logins Only | 44377294386 | 2026-04-14 06:36:16 | 2026-04-14 06:39:21 | 2026-04-14 07:13:22 | 3 | 34 | 37 | PASSED | FAILED | PASSED |
| 50073 | Don Oyanguren | April | 2026 | 3. High Impact - Troubleshooting Needed | 44362205987 | 2026-04-14 06:35:27 | 2026-04-14 06:38:02 | 2026-04-14 06:48:52 | 2 | 10 | 13 | PASSED | PASSED | PASSED |
| 50072 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44362139470 | 2026-04-14 06:31:26 | 2026-04-14 06:35:51 | 2026-04-14 07:14:19 | 4 | 38 | 42 | PASSED | PASSED | PASSED |
| 50071 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44362125326 | 2026-04-13 16:23:07 | 2026-04-14 04:44:41 | 2026-04-14 06:40:59 | 0 | 40 | 40 | PASSED | PASSED | PASSED |
| 50070 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377214046 | 2026-04-13 14:58:48 | 2026-04-13 15:01:13 | 2026-04-14 06:39:04 | 1 | 39 | 40 | PASSED | PASSED | PASSED |
| 50067 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377213981 | 2026-04-13 14:42:58 | 2026-04-13 14:49:23 | 2026-04-13 15:10:36 | 6 | 10 | 17 | PASSED | PASSED | PASSED |
| 50066 | Ravilo Ven Olivar | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377461053 | 2026-04-13 14:24:12 | 2026-04-13 14:26:56 | 2026-04-13 15:18:40 | 2 | 33 | 35 | PASSED | PASSED | PASSED |
| 50065 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44362188657 | 2026-04-13 14:09:09 | 2026-04-13 14:16:59 | 2026-04-13 14:17:23 | 7 | 0 | 8 | PASSED | PASSED | PASSED |
| 50064 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377338214 | 2026-04-13 13:27:39 | 2026-04-13 13:28:22 | 2026-04-13 13:47:28 | 0 | 19 | 19 | PASSED | PASSED | PASSED |
| 50063 | John Sambrana | April | 2026 | 1. Total Downtime | 44377400467 | 2026-04-13 12:58:18 | 2026-04-13 13:17:14 | 2026-04-13 13:25:03 | 18 | 7 | 26 | FAILED | PASSED | PASSED |
| 50062 | Gyro Ace Dag-Uman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377276025 | 2026-04-13 12:35:50 | 2026-04-13 12:40:10 | 2026-04-13 15:20:44 | 4 | 139 | 144 | PASSED | PASSED | PASSED |
| 50061 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44362188311 | 2026-04-13 12:28:11 | 2026-04-13 12:40:19 | 2026-04-13 13:07:45 | 12 | 27 | 39 | PASSED | PASSED | PASSED |
| 50060 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377275996 | 2026-04-13 12:24:21 | 2026-04-13 12:39:55 | 2026-04-13 14:45:27 | 15 | 125 | 141 | PASSED | PASSED | PASSED |
| 50059 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377460515 | 2026-04-13 11:50:52 | 2026-04-13 12:14:38 | 2026-04-13 12:15:15 | 23 | 0 | 24 | PASSED | PASSED | PASSED |
| 50058 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377460352 | 2026-04-13 11:05:37 | 2026-04-13 11:31:39 | 2026-04-13 13:32:57 | 26 | 121 | 147 | PASSED | PASSED | PASSED |
| 50057 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44362123904 | 2026-04-13 10:55:56 | 2026-04-13 10:57:28 | 2026-04-13 12:02:11 | 1 | 64 | 66 | PASSED | PASSED | PASSED |
| 50056 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377460281 | 2026-04-13 10:40:29 | 2026-04-13 10:54:26 | 2026-04-13 13:29:07 | 13 | 154 | 168 | PASSED | PASSED | PASSED |
| 50055 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44386623117 | 2026-04-13 10:33:26 | 2026-04-13 10:36:06 | 2026-04-13 13:08:43 | 2 | 152 | 155 | PASSED | PASSED | PASSED |
| 50054 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44377337668 | 2026-04-13 10:17:58 | 2026-04-13 10:30:52 | 2026-04-13 10:53:49 | 12 | 22 | 35 | PASSED | PASSED | PASSED |
| 50053 | IT Support | April | 2026 | 5. Informational/Inquiries/Additional | 44362187808 | 2026-04-13 09:58:45 | 2026-04-13 10:01:04 | 2026-04-13 11:08:34 | 2 | 67 | 69 | PASSED | PASSED | PASSED |
| 50052 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377275512 | 2026-04-13 09:56:52 | 2026-04-13 10:18:21 | 2026-04-13 10:30:29 | 21 | 12 | 33 | PASSED | PASSED | PASSED |
| 50051 | Don Oyanguren | April | 2026 | 3. High Impact - Troubleshooting Needed | 44362187788 | 2026-04-13 09:52:35 | 2026-04-13 09:53:59 | 2026-04-13 10:29:46 | 1 | 35 | 37 | PASSED | PASSED | PASSED |
| 50050 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44377337602 | 2026-04-13 09:52:10 | 2026-04-13 09:53:16 | 2026-04-13 10:45:30 | 1 | 52 | 53 | PASSED | PASSED | PASSED |
| 50049 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377058855 | 2026-04-13 09:37:10 | 2026-04-13 09:38:04 | 2026-04-13 10:42:46 | 0 | 64 | 65 | PASSED | PASSED | PASSED |
| 50048 | IT Support | April | 2026 | 2. High Impact - Logins Only | 44377058853 | 2026-04-13 09:36:33 | 2026-04-13 09:40:20 | 2026-04-13 14:32:31 | 3 | 292 | 295 | PASSED | FAILED | FAILED |
| 50047 | Jerome Manuel Tobes | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377058852 | 2026-04-13 09:36:26 | 2026-04-13 09:38:33 | 2026-04-13 11:29:23 | 2 | 110 | 112 | PASSED | PASSED | PASSED |
| 50046 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44377337445 | 2026-04-13 09:25:57 | 2026-04-13 09:40:01 | 2026-04-13 09:52:06 | 14 | 12 | 26 | PASSED | PASSED | PASSED |
| 50045 | John Denver Conserman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377058738 | 2026-04-13 09:20:28 | 2026-04-13 09:37:20 | 2026-04-13 10:01:03 | 16 | 23 | 40 | PASSED | PASSED | PASSED |
| 50044 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44377058706 | 2026-04-13 09:11:51 | 2026-04-13 09:39:43 | 2026-04-13 09:42:58 | 27 | 3 | 31 | PASSED | PASSED | PASSED |
| 50043 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44377275317 | 2026-04-13 09:10:22 | 2026-04-13 09:39:01 | 2026-04-13 10:04:22 | 28 | 25 | 54 | PASSED | PASSED | PASSED |
| 50042 | Ravilo Ven Olivar | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377275314 | 2026-04-13 09:09:23 | 2026-04-13 09:36:30 | 2026-04-13 11:02:23 | 27 | 85 | 113 | PASSED | PASSED | PASSED |
| 50041 | IT Support | April | 2026 | 5. Informational/Inquiries/Additional | 44362123571 | 2026-04-13 09:04:36 | 2026-04-13 09:34:55 | 2026-04-13 10:56:34 | 30 | 81 | 111 | PASSED | PASSED | PASSED |
| 50040 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377275274 | 2026-04-13 08:56:08 | 2026-04-13 09:01:31 | 2026-04-13 09:51:44 | 5 | 50 | 55 | PASSED | PASSED | PASSED |
| 50039 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377399662 | 2026-04-13 08:53:15 | 2026-04-13 08:57:24 | 2026-04-13 10:02:59 | 4 | 65 | 69 | PASSED | PASSED | PASSED |
| 50038 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377337350 | 2026-04-13 08:48:18 | 2026-04-13 08:52:06 | 2026-04-13 09:52:35 | 3 | 60 | 64 | PASSED | PASSED | PASSED |
| 50037 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44362123532 | 2026-04-13 08:48:06 | 2026-04-13 08:52:57 | 2026-04-13 09:04:36 | 4 | 11 | 16 | PASSED | PASSED | PASSED |
| 50036 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44377212769 | 2026-04-13 08:46:38 | 2026-04-13 08:52:38 | 2026-04-13 10:04:36 | 6 | 71 | 77 | PASSED | PASSED | PASSED |
| 50035 | Ravilo Ven Olivar | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377399640 | 2026-04-13 08:43:05 | 2026-04-13 08:44:37 | 2026-04-13 09:04:15 | 1 | 19 | 21 | PASSED | PASSED | PASSED |
| 50034 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44377337254 | 2026-04-13 08:38:10 | 2026-04-13 08:44:21 | 2026-04-13 08:53:18 | 6 | 8 | 15 | PASSED | PASSED | PASSED |
| 50033 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44362123442 | 2026-04-13 08:36:55 | 2026-04-13 08:42:22 | 2026-04-13 09:30:23 | 5 | 48 | 53 | PASSED | FAILED | PASSED |
| 50069 | Don Oyanguren | April | 2026 | 9. Multi-Touches | 44377337238 | 2026-04-13 08:30:31 | 2026-04-13 08:41:46 | 2026-04-14 05:04:03 | 11 | 378 | 389 | PASSED | PASSED | PASSED |
| 50032 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44377212689 | 2026-04-13 08:12:26 | 2026-04-13 08:14:57 | 2026-04-13 10:20:15 | 2 | 125 | 127 | PASSED | PASSED | PASSED |
| 50031 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44377337200 | 2026-04-13 08:11:31 | 2026-04-13 08:14:13 | 2026-04-13 08:17:32 | 2 | 3 | 6 | PASSED | PASSED | PASSED |
| 50030 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44377212574 | 2026-04-13 07:51:16 | 2026-04-13 08:14:34 | 2026-04-13 08:42:13 | 23 | 27 | 50 | PASSED | PASSED | PASSED |
| 50029 | John Sambrana | April | 2026 | 1. Total Downtime | 44377275043 | 2026-04-13 07:50:53 | 2026-04-13 08:02:11 | 2026-04-13 08:13:30 | 11 | 11 | 22 | PASSED | PASSED | PASSED |
| 50028 | IT Support | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377212564 | 2026-04-13 07:46:21 | 2026-04-13 08:01:14 | 2026-04-13 08:31:38 | 14 | 30 | 45 | PASSED | PASSED | PASSED |
| 50027 | Ravilo Ven Olivar | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377212558 | 2026-04-13 07:44:15 | 2026-04-13 08:00:30 | 2026-04-13 08:19:54 | 16 | 19 | 35 | PASSED | PASSED | PASSED |
| 50026 | IT Support | April | 2026 | 2. High Impact - Logins Only | 44362123316 | 2026-04-13 07:32:02 | 2026-04-13 07:35:39 | 2026-04-13 07:57:40 | 3 | 22 | 25 | PASSED | PASSED | PASSED |
| 50025 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44377459634 | 2026-04-13 07:21:41 | 2026-04-13 07:25:42 | 2026-04-13 07:40:20 | 4 | 14 | 18 | PASSED | PASSED | PASSED |
| 50024 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44377337097 | 2026-04-13 07:21:11 | 2026-04-13 07:25:55 | 2026-04-13 07:37:05 | 4 | 11 | 15 | PASSED | PASSED | PASSED |
| 50023 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44362123283 | 2026-04-13 07:13:56 | 2026-04-13 07:25:34 | 2026-04-13 07:39:21 | 11 | 13 | 25 | PASSED | PASSED | PASSED |
| 50022 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44377459586 | 2026-04-13 06:58:32 | 2026-04-13 07:03:38 | 2026-04-13 07:12:02 | 5 | 8 | 13 | PASSED | PASSED | PASSED |
| 50021 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44377336958 | 2026-04-13 06:38:52 | 2026-04-13 06:39:58 | 2026-04-13 06:42:39 | 1 | 2 | 3 | PASSED | PASSED | PASSED |
| 50020 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44377058211 | 2026-04-13 06:34:00 | 2026-04-13 06:39:21 | 2026-04-13 06:43:55 | 5 | 4 | 9 | PASSED | PASSED | PASSED |
| 50019 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44377274794 | 2026-04-13 06:28:33 | 2026-04-13 06:32:17 | 2026-04-13 07:23:05 | 3 | 50 | 54 | PASSED | PASSED | PASSED |
| 50018 | Don Oyanguren | April | 2026 | 2. High Impact - Logins Only | 44362187134 | 2026-04-13 06:21:52 | 2026-04-13 06:25:34 | 2026-04-13 06:33:22 | 3 | 7 | 11 | PASSED | PASSED | PASSED |
| 50017 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44362106174 | 2026-04-10 15:32:34 | 2026-04-13 04:55:05 | 2026-04-13 08:08:00 | 0 | 128 | 128 | PASSED | PASSED | PASSED |
| 50013 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44377038895 | 2026-04-10 15:19:09 | 2026-04-10 15:31:14 | 2026-04-10 16:00:58 | 0 | 0 | 0 | PASSED | PASSED | PASSED |
| 50016 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377441322 | 2026-04-10 14:57:44 | 2026-04-10 15:30:06 | 2026-04-13 07:15:07 | 2 | 75 | 77 | PASSED | PASSED | PASSED |
| 50012 | Jerome Manuel Tobes | April | 2026 | 2. High Impact - Logins Only | 44377379369 | 2026-04-10 14:43:27 | 2026-04-10 14:44:07 | 2026-04-10 14:49:26 | 0 | 5 | 5 | PASSED | PASSED | PASSED |
| 50011 | John Sambrana | April | 2026 | 1. Total Downtime | 44377441172 | 2026-04-10 14:38:15 | 2026-04-10 14:43:26 | 2026-04-10 15:02:28 | 5 | 16 | 21 | PASSED | PASSED | PASSED |
| 50010 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44362105868 | 2026-04-10 14:26:28 | 2026-04-10 14:42:36 | 2026-04-10 15:16:57 | 16 | 17 | 33 | PASSED | PASSED | PASSED |
| 50009 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44362105770 | 2026-04-10 14:18:23 | 2026-04-10 14:19:21 | 2026-04-10 15:30:44 | 0 | 40 | 41 | PASSED | PASSED | PASSED |
| 50008 | Jerome Manuel Tobes | April | 2026 | 2. High Impact - Logins Only | 44377441103 | 2026-04-10 14:17:39 | 2026-04-10 14:19:03 | 2026-04-10 14:30:46 | 1 | 11 | 13 | PASSED | PASSED | PASSED |
| 50007 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 44362167732 | 2026-04-10 14:17:16 | 2026-04-10 14:18:32 | 2026-04-10 15:55:00 | 1 | 41 | 42 | PASSED | PASSED | PASSED |
| 50006 | John Denver Conserman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44362105661 | 2026-04-10 13:36:14 | 2026-04-10 13:40:55 | 2026-04-10 15:19:44 | 4 | 79 | 83 | PASSED | PASSED | PASSED |
| 50005 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44377193028 | 2026-04-10 12:33:27 | 2026-04-10 12:35:38 | 2026-04-10 12:56:29 | 2 | 20 | 23 | PASSED | PASSED | PASSED |
| 50004 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44312534283 | 2026-04-10 11:47:47 | 2026-04-10 12:06:25 | 2026-04-10 12:15:47 | 18 | 9 | 28 | PASSED | PASSED | PASSED |
| 50003 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44308756122 | 2026-04-10 11:45:43 | 2026-04-10 11:54:32 | 2026-04-10 12:57:22 | 8 | 62 | 71 | PASSED | PASSED | PASSED |
| 50121 | Don Oyanguren | April | 2026 | 9. Multi-Touches | 44308457571 | 2026-04-10 11:44:44 | 2026-04-10 11:47:00 | 2026-04-15 09:22:52 | 2 | 1475 | 1477 | PASSED | PASSED | PASSED |
| 50002 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44308457368 | 2026-04-10 10:51:22 | 2026-04-10 10:56:27 | 2026-04-10 11:16:16 | 5 | 19 | 24 | PASSED | PASSED | PASSED |
| 50001 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44312111437 | 2026-04-10 10:50:21 | 2026-04-10 10:52:33 | 2026-04-10 12:54:44 | 2 | 122 | 124 | PASSED | PASSED | PASSED |
| 50015 | Gyro Ace Dag-Uman | April | 2026 | 8. Onboarding | 44312111401 | 2026-04-10 10:35:16 | 2026-04-10 10:46:01 | 2026-04-13 10:55:29 | 10 | 548 | 559 | PASSED | PASSED | PASSED |
| 50000 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44308457265 | 2026-04-10 10:10:10 | 2026-04-10 10:14:40 | 2026-04-10 13:02:49 | 4 | 168 | 172 | PASSED | PASSED | PASSED |
| 50014 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44312173672 | 2026-04-10 10:05:26 | 2026-04-10 10:09:08 | 2026-04-13 07:59:34 | 3 | 409 | 413 | PASSED | FAILED | FAILED |
| 49999 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44312051254 | 2026-04-10 09:55:29 | 2026-04-10 09:56:50 | 2026-04-10 12:19:05 | 1 | 142 | 143 | PASSED | PASSED | PASSED |
| 49998 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 44308397148 | 2026-04-10 09:55:13 | 2026-04-10 09:56:15 | 2026-04-10 11:58:16 | 1 | 122 | 123 | PASSED | PASSED | PASSED |
| 49997 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44312051215 | 2026-04-10 09:42:32 | 2026-04-10 09:43:45 | 2026-04-10 09:55:31 | 1 | 11 | 12 | PASSED | PASSED | PASSED |
| 49996 | Jerome Manuel Tobes | April | 2026 | 5. Informational/Inquiries/Additional | 44312173481 | 2026-04-10 09:22:25 | 2026-04-10 09:23:40 | 2026-04-10 09:36:32 | 1 | 12 | 14 | PASSED | PASSED | PASSED |
| 49995 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44308396895 | 2026-04-10 08:54:00 | 2026-04-10 09:01:38 | 2026-04-10 15:15:15 | 7 | 358 | 366 | PASSED | PASSED | PASSED |
| 49994 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 44312110986 | 2026-04-10 08:44:55 | 2026-04-10 08:54:26 | 2026-04-10 13:01:08 | 9 | 246 | 256 | PASSED | PASSED | PASSED |
| 49993 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44308396806 | 2026-04-10 08:29:11 | 2026-04-10 08:30:51 | 2026-04-10 12:08:14 | 1 | 217 | 219 | PASSED | PASSED | PASSED |
| 49992 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44308334661 | 2026-04-10 08:23:47 | 2026-04-10 08:30:39 | 2026-04-10 08:57:39 | 6 | 27 | 33 | PASSED | PASSED | PASSED |
| 49991 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44311988882 | 2026-04-10 08:14:59 | 2026-04-10 08:18:21 | 2026-04-10 09:11:51 | 3 | 53 | 56 | PASSED | PASSED | PASSED |
| 49990 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44308334616 | 2026-04-10 08:13:24 | 2026-04-10 08:18:09 | 2026-04-10 09:14:58 | 4 | 56 | 61 | PASSED | PASSED | PASSED |
| 49989 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44312173112 | 2026-04-10 08:00:31 | 2026-04-10 08:17:33 | 2026-04-10 08:33:54 | 17 | 16 | 33 | PASSED | PASSED | PASSED |
| 49988 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44308334481 | 2026-04-10 07:53:38 | 2026-04-10 07:55:54 | 2026-04-10 08:16:32 | 2 | 20 | 22 | PASSED | PASSED | PASSED |
| 49987 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44308519767 | 2026-04-10 07:51:25 | 2026-04-10 08:17:31 | 2026-04-10 09:48:03 | 26 | 90 | 116 | PASSED | PASSED | PASSED |
| 49986 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44308456547 | 2026-04-10 07:27:32 | 2026-04-10 07:38:35 | 2026-04-10 12:07:28 | 11 | 268 | 279 | PASSED | PASSED | PASSED |
| 49985 | Don Oyanguren | April | 2026 | 2. High Impact - Logins Only | 44312172851 | 2026-04-10 07:14:22 | 2026-04-10 07:20:17 | 2026-04-10 07:24:37 | 5 | 4 | 10 | PASSED | PASSED | PASSED |
| 49984 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44312050263 | 2026-04-10 06:46:50 | 2026-04-10 07:00:36 | 2026-04-10 08:43:10 | 13 | 102 | 116 | PASSED | PASSED | PASSED |
| 49983 | John Denver Conserman | April | 2026 | 1. Total Downtime | 44312110353 | 2026-04-10 06:46:32 | 2026-04-10 06:51:48 | 2026-04-10 07:30:07 | 5 | 38 | 43 | PASSED | PASSED | PASSED |
| 49982 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44308396039 | 2026-04-10 06:39:37 | 2026-04-10 06:47:08 | 2026-04-10 06:50:45 | 7 | 3 | 11 | PASSED | PASSED | PASSED |
| 49981 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44312110197 | 2026-04-10 06:36:20 | 2026-04-10 06:38:43 | 2026-04-10 06:56:49 | 2 | 18 | 20 | PASSED | PASSED | PASSED |
| 49980 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44308333710 | 2026-04-10 06:17:32 | 2026-04-10 06:24:18 | 2026-04-10 06:32:40 | 6 | 8 | 15 | PASSED | PASSED | PASSED |
| 49979 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44308518960 | 2026-04-10 06:14:01 | 2026-04-10 06:17:03 | 2026-04-10 06:23:02 | 3 | 5 | 9 | PASSED | PASSED | PASSED |
| 49978 | Don Oyanguren | April | 2026 | 3. High Impact - Troubleshooting Needed | 44308333178 | 2026-04-10 05:37:07 | 2026-04-10 06:09:29 | 2026-04-10 07:08:17 | 9 | 58 | 68 | PASSED | PASSED | PASSED |
| 49977 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44308333107 | 2026-04-10 05:30:48 | 2026-04-10 05:58:45 | 2026-04-10 06:04:16 | 0 | 4 | 4 | PASSED | PASSED | PASSED |
| 49915 | Gyro Ace Dag-Uman | April | 2026 | 9. Multi-Touches | 44276471856 | 2026-04-09 23:30:03 | 2026-04-09 08:45:32 | 2026-04-09 10:30:59 | 0 | 105 | 0 | PASSED | PASSED | PASSED |
| 49967 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 44276782005 | 2026-04-09 15:04:03 | 2026-04-09 15:48:54 | 2026-04-09 15:49:21 | 0 | 0 | 0 | PASSED | PASSED | PASSED |
| 49976 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44276535563 | 2026-04-09 14:30:48 | 2026-04-10 06:10:37 | 2026-04-10 07:15:46 | 39 | 65 | 104 | PASSED | PASSED | PASSED |
| 49966 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44277401452 | 2026-04-09 14:27:02 | 2026-04-09 14:28:05 | 2026-04-09 15:00:29 | 1 | 31 | 32 | PASSED | PASSED | PASSED |
| 49965 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44276781860 | 2026-04-09 14:23:07 | 2026-04-09 14:24:30 | 2026-04-09 14:27:40 | 1 | 3 | 4 | PASSED | PASSED | PASSED |
| 49964 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44276719778 | 2026-04-09 14:16:11 | 2026-04-09 14:24:02 | 2026-04-09 15:07:48 | 7 | 35 | 43 | PASSED | PASSED | PASSED |
| 49963 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44277462411 | 2026-04-09 14:06:50 | 2026-04-09 14:09:55 | 2026-04-09 14:15:45 | 3 | 5 | 8 | PASSED | PASSED | PASSED |
| 49975 | Jerome Manuel Tobes | April | 2026 | 5. Informational/Inquiries/Additional | 44276473016 | 2026-04-09 13:57:02 | 2026-04-09 13:58:53 | 2026-04-10 08:17:07 | 1 | 198 | 199 | PASSED | PASSED | PASSED |
| 49962 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44276597027 | 2026-04-09 13:40:14 | 2026-04-09 13:58:10 | 2026-04-09 14:50:06 | 17 | 51 | 69 | PASSED | PASSED | PASSED |
| 49961 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44276472849 | 2026-04-09 12:49:40 | 2026-04-09 13:02:54 | 2026-04-09 13:59:19 | 13 | 56 | 69 | PASSED | PASSED | PASSED |
| 49960 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44276657965 | 2026-04-09 12:33:44 | 2026-04-09 12:42:53 | 2026-04-09 13:29:11 | 9 | 46 | 55 | PASSED | PASSED | PASSED |
| 49959 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44276596744 | 2026-04-09 12:20:38 | 2026-04-09 12:30:57 | 2026-04-09 13:02:21 | 10 | 31 | 41 | PASSED | PASSED | PASSED |
| 49958 | Don Oyanguren | April | 2026 | 2. High Impact - Logins Only | 44276472672 | 2026-04-09 12:11:15 | 2026-04-09 12:19:26 | 2026-04-09 12:33:56 | 8 | 14 | 22 | PASSED | PASSED | PASSED |
| 49957 | Gyro Ace Dag-Uman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44276719448 | 2026-04-09 12:11:13 | 2026-04-09 12:19:03 | 2026-04-09 14:08:44 | 7 | 109 | 117 | PASSED | PASSED | PASSED |
| 49956 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44276719408 | 2026-04-09 11:51:11 | 2026-04-09 12:06:24 | 2026-04-09 15:15:23 | 15 | 173 | 188 | PASSED | PASSED | PASSED |
| 49955 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44276534926 | 2026-04-09 11:47:46 | 2026-04-09 12:03:22 | 2026-04-09 14:23:08 | 15 | 139 | 155 | PASSED | PASSED | PASSED |
| 49954 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44276596569 | 2026-04-09 11:38:46 | 2026-04-09 12:02:50 | 2026-04-09 12:18:33 | 24 | 15 | 39 | PASSED | PASSED | PASSED |
| 49953 | IT Support | April | 2026 | 5. Informational/Inquiries/Additional | 44277461894 | 2026-04-09 11:23:41 | 2026-04-09 11:50:20 | 2026-04-09 11:50:34 | 26 | 0 | 26 | PASSED | PASSED | PASSED |
| 49952 | John Sambrana | April | 2026 | 6. Projects/Movements | 44276596505 | 2026-04-09 11:13:35 | 2026-04-09 11:17:56 | 2026-04-09 15:50:17 | 4 | 222 | 226 | PASSED | PASSED | PASSED |
| 49951 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44276781137 | 2026-04-09 10:59:14 | 2026-04-09 11:06:47 | 2026-04-09 11:54:19 | 7 | 47 | 55 | PASSED | PASSED | PASSED |
| 49950 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44277461827 | 2026-04-09 10:58:01 | 2026-04-09 11:06:20 | 2026-04-09 13:40:33 | 8 | 154 | 162 | PASSED | PASSED | PASSED |
| 49949 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44276719222 | 2026-04-09 10:56:37 | 2026-04-09 11:05:47 | 2026-04-09 11:17:23 | 9 | 11 | 20 | PASSED | PASSED | PASSED |
| 49948 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44276472424 | 2026-04-09 10:51:43 | 2026-04-09 10:56:08 | 2026-04-09 11:09:25 | 4 | 13 | 17 | PASSED | PASSED | PASSED |
| 49947 | John Denver Conserman | April | 2026 | 1. Total Downtime | 44276780983 | 2026-04-09 10:30:59 | 2026-04-09 10:31:45 | 2026-04-09 10:53:23 | 0 | 21 | 22 | PASSED | PASSED | PASSED |
| 49974 | Don Oyanguren | April | 2026 | 8. Onboarding | 44276596274 | 2026-04-09 10:07:35 | 2026-04-09 10:10:52 | 2026-04-10 10:05:30 | 3 | 534 | 537 | PASSED | PASSED | PASSED |
| 49946 | John Sambrana | April | 2026 | 6. Projects/Movements | 44276780929 | 2026-04-09 10:06:48 | 2026-04-09 10:10:25 | 2026-04-09 14:42:04 | 3 | 271 | 275 | PASSED | PASSED | PASSED |
| 49945 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44276657477 | 2026-04-09 10:03:27 | 2026-04-09 10:09:39 | 2026-04-09 11:10:24 | 6 | 60 | 66 | PASSED | PASSED | PASSED |
| 49944 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44276596248 | 2026-04-09 10:00:29 | 2026-04-09 10:01:59 | 2026-04-09 10:18:40 | 1 | 16 | 18 | PASSED | PASSED | PASSED |
| 49943 | Jerome Manuel Tobes | April | 2026 | 5. Informational/Inquiries/Additional | 44276472211 | 2026-04-09 09:56:24 | 2026-04-09 10:01:28 | 2026-04-09 14:18:24 | 5 | 256 | 262 | PASSED | PASSED | PASSED |
| 49942 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44276657436 | 2026-04-09 09:48:37 | 2026-04-09 10:00:46 | 2026-04-09 10:16:49 | 12 | 16 | 28 | PASSED | PASSED | PASSED |
| 49941 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44277461582 | 2026-04-09 09:47:56 | 2026-04-09 10:00:17 | 2026-04-09 10:29:49 | 12 | 29 | 41 | PASSED | PASSED | PASSED |
| 49940 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44276780849 | 2026-04-09 09:39:20 | 2026-04-09 09:59:34 | 2026-04-09 10:18:53 | 20 | 19 | 39 | PASSED | PASSED | PASSED |
| 49939 | John Denver Conserman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44294016898 | 2026-04-09 09:33:03 | 2026-04-09 09:58:38 | 2026-04-09 12:20:43 | 25 | 142 | 167 | PASSED | PASSED | PASSED |
| 50068 | IT Support | April | 2026 | 5. Informational/Inquiries/Additional | 44276472083 | 2026-04-09 09:13:55 | 2026-04-14 09:24:35 | 2026-04-14 10:36:14 | 1630 | 71 | 1702 | FAILED | PASSED | FAILED |
| 49938 | Jerome Manuel Tobes | April | 2026 | 5. Informational/Inquiries/Additional | 44276471992 | 2026-04-09 09:08:49 | 2026-04-09 09:57:39 | 2026-04-09 15:26:59 | 48 | 302 | 351 | PASSED | PASSED | PASSED |
| 49937 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44277400372 | 2026-04-09 08:50:39 | 2026-04-09 08:52:58 | 2026-04-09 09:10:06 | 2 | 17 | 19 | PASSED | PASSED | PASSED |
| 49973 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44276780606 | 2026-04-09 08:39:44 | 2026-04-09 08:47:12 | 2026-04-10 07:10:40 | 7 | 442 | 450 | PASSED | PASSED | PASSED |
| 49936 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44276471717 | 2026-04-09 08:12:31 | 2026-04-09 08:46:34 | 2026-04-09 10:03:09 | 34 | 76 | 110 | PASSED | PASSED | PASSED |
| 49935 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44276534029 | 2026-04-09 08:07:56 | 2026-04-09 08:11:42 | 2026-04-09 09:33:18 | 3 | 81 | 85 | PASSED | PASSED | PASSED |
| 49934 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44277399934 | 2026-04-09 07:35:15 | 2026-04-09 07:43:43 | 2026-04-09 07:47:33 | 8 | 3 | 12 | PASSED | PASSED | PASSED |
| 49933 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44276780106 | 2026-04-09 07:19:32 | 2026-04-09 07:29:19 | 2026-04-09 08:29:26 | 9 | 60 | 69 | PASSED | PASSED | PASSED |
| 49932 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44276533581 | 2026-04-09 07:10:25 | 2026-04-09 07:20:02 | 2026-04-09 07:28:21 | 9 | 8 | 17 | PASSED | PASSED | PASSED |
| 49972 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44277460804 | 2026-04-09 07:08:53 | 2026-04-09 07:19:14 | 2026-04-10 07:13:46 | 10 | 533 | 544 | PASSED | PASSED | PASSED |
| 49931 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44276595278 | 2026-04-09 07:05:13 | 2026-04-09 07:08:34 | 2026-04-09 07:54:14 | 3 | 45 | 49 | PASSED | FAILED | PASSED |
| 49930 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44276779947 | 2026-04-09 07:03:49 | 2026-04-09 07:08:23 | 2026-04-09 08:09:16 | 4 | 60 | 65 | PASSED | PASSED | PASSED |
| 49929 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44276656494 | 2026-04-09 06:58:53 | 2026-04-09 07:01:10 | 2026-04-09 12:22:26 | 2 | 321 | 323 | PASSED | PASSED | PASSED |
| 49928 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44276595059 | 2026-04-09 06:45:17 | 2026-04-09 06:47:22 | 2026-04-09 07:00:49 | 2 | 13 | 15 | PASSED | PASSED | PASSED |
| 49927 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44276656298 | 2026-04-09 06:38:33 | 2026-04-09 06:46:37 | 2026-04-09 06:52:49 | 8 | 6 | 14 | PASSED | PASSED | PASSED |
| 49926 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44276533144 | 2026-04-09 06:28:57 | 2026-04-09 06:31:09 | 2026-04-09 12:41:50 | 2 | 370 | 372 | PASSED | FAILED | FAILED |
| 49925 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44276470900 | 2026-04-09 06:28:03 | 2026-04-09 06:30:42 | 2026-04-09 10:39:39 | 2 | 248 | 251 | PASSED | PASSED | PASSED |
| 49924 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44276717864 | 2026-04-09 06:27:25 | 2026-04-09 06:30:03 | 2026-04-09 06:44:03 | 2 | 14 | 16 | PASSED | PASSED | PASSED |
| 49923 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44276779599 | 2026-04-09 06:23:59 | 2026-04-09 06:29:40 | 2026-04-09 07:17:32 | 5 | 47 | 53 | PASSED | PASSED | PASSED |
| 49922 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44276594806 | 2026-04-09 06:22:44 | 2026-04-09 06:23:57 | 2026-04-09 06:27:49 | 1 | 3 | 5 | PASSED | PASSED | PASSED |
| 49921 | Gyro Ace Dag-Uman | April | 2026 | 6. Projects/Movements | 44277460327 | 2026-04-09 06:14:53 | 2026-04-09 06:16:29 | 2026-04-09 14:47:44 | 1 | 511 | 512 | PASSED | PASSED | PASSED |
| 49920 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44276532837 | 2026-04-09 06:00:53 | 2026-04-09 06:02:57 | 2026-04-09 08:15:10 | 2 | 132 | 134 | PASSED | PASSED | PASSED |
| 49914 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44190831003 | 2026-04-08 15:37:06 | 2026-04-08 15:59:58 | 2026-04-08 16:00:00 | 0 | 0 | 0 | PASSED | PASSED | PASSED |
| 49919 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44190087940 | 2026-04-08 15:06:23 | 2026-04-09 05:23:25 | 2026-04-09 05:38:48 | 0 | 0 | 0 | PASSED | PASSED | PASSED |
| 49918 | Jerome Manuel Tobes | April | 2026 | 5. Informational/Inquiries/Additional | 44190892461 | 2026-04-08 14:55:12 | 2026-04-08 14:58:43 | 2026-04-09 08:24:20 | 3 | 145 | 148 | PASSED | PASSED | PASSED |
| 49913 | Jerome Manuel Tobes | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44190954590 | 2026-04-08 14:51:18 | 2026-04-08 14:53:55 | 2026-04-08 14:57:09 | 2 | 3 | 5 | PASSED | PASSED | PASSED |
| 49912 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44190892358 | 2026-04-08 14:31:28 | 2026-04-08 14:38:27 | 2026-04-08 14:41:51 | 6 | 3 | 10 | PASSED | PASSED | PASSED |
| 49911 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44190830516 | 2026-04-08 14:15:04 | 2026-04-08 14:24:31 | 2026-04-08 14:28:48 | 9 | 4 | 13 | PASSED | PASSED | PASSED |
| 49910 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44190892169 | 2026-04-08 13:54:42 | 2026-04-08 13:56:00 | 2026-04-08 14:11:53 | 1 | 15 | 17 | PASSED | PASSED | PASSED |
| 49909 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44231924890 | 2026-04-08 13:29:02 | 2026-04-08 13:32:25 | 2026-04-08 14:17:04 | 3 | 44 | 48 | PASSED | PASSED | PASSED |
| 49908 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44231924879 | 2026-04-08 13:26:08 | 2026-04-08 13:31:50 | 2026-04-08 13:50:36 | 5 | 18 | 24 | PASSED | PASSED | PASSED |
| 49907 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44190148774 | 2026-04-08 13:15:23 | 2026-04-08 13:18:31 | 2026-04-08 15:02:55 | 3 | 101 | 104 | PASSED | PASSED | PASSED |
| 49906 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 44190768164 | 2026-04-08 12:53:55 | 2026-04-08 13:01:18 | 2026-04-08 13:30:18 | 7 | 29 | 36 | PASSED | PASSED | PASSED |
| 49905 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44190148696 | 2026-04-08 12:42:58 | 2026-04-08 12:45:20 | 2026-04-08 13:00:35 | 2 | 15 | 17 | PASSED | PASSED | PASSED |
| 49904 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44190706300 | 2026-04-08 12:31:54 | 2026-04-08 12:34:16 | 2026-04-08 12:58:42 | 2 | 24 | 26 | PASSED | PASSED | PASSED |
| 49903 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44190891863 | 2026-04-08 12:22:21 | 2026-04-08 12:29:44 | 2026-04-08 12:33:13 | 7 | 3 | 10 | PASSED | PASSED | PASSED |
| 49902 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44190086921 | 2026-04-08 11:31:20 | 2026-04-08 11:42:27 | 2026-04-08 11:46:58 | 11 | 4 | 15 | PASSED | PASSED | PASSED |
| 49901 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44231924522 | 2026-04-08 11:25:17 | 2026-04-08 11:29:49 | 2026-04-08 15:08:48 | 4 | 210 | 214 | PASSED | FAILED | PASSED |
| 49900 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44190706045 | 2026-04-08 11:19:52 | 2026-04-08 11:29:22 | 2026-04-08 13:34:37 | 9 | 125 | 134 | PASSED | PASSED | PASSED |
| 49899 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44190891631 | 2026-04-08 11:19:49 | 2026-04-08 11:28:44 | 2026-04-08 13:32:30 | 8 | 123 | 132 | PASSED | PASSED | PASSED |
| 49898 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44190891629 | 2026-04-08 11:18:41 | 2026-04-08 11:28:18 | 2026-04-08 12:04:59 | 9 | 36 | 46 | PASSED | PASSED | PASSED |
| 49897 | John Sambrana | April | 2026 | 7. Offboarding | 44231924503 | 2026-04-08 11:17:48 | 2026-04-08 11:27:46 | 2026-04-08 11:37:31 | 9 | 9 | 19 | PASSED | PASSED | PASSED |
| 49971 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44190891605 | 2026-04-08 11:08:21 | 2026-04-08 11:27:24 | 2026-04-10 08:35:48 | 19 | 907 | 926 | PASSED | FAILED | FAILED |
| 49896 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 44190953746 | 2026-04-08 11:04:50 | 2026-04-08 11:27:02 | 2026-04-08 13:08:52 | 22 | 101 | 124 | PASSED | PASSED | PASSED |
| 49895 | Jerome Manuel Tobes | April | 2026 | 2. High Impact - Logins Only | 44231924370 | 2026-04-08 10:49:39 | 2026-04-08 10:51:35 | 2026-04-08 12:16:42 | 1 | 85 | 87 | PASSED | FAILED | FAILED |
| 49894 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44190705922 | 2026-04-08 10:30:10 | 2026-04-08 10:44:24 | 2026-04-08 11:00:00 | 14 | 15 | 29 | PASSED | PASSED | PASSED |
| 49893 | John Denver Conserman | April | 2026 | 1. Total Downtime | 44190148189 | 2026-04-08 10:18:57 | 2026-04-08 10:29:08 | 2026-04-08 11:37:28 | 10 | 68 | 78 | PASSED | PASSED | PASSED |
| 49892 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44190148187 | 2026-04-08 10:18:15 | 2026-04-08 10:28:31 | 2026-04-08 12:16:55 | 10 | 108 | 118 | PASSED | PASSED | PASSED |
| 49891 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44190829638 | 2026-04-08 10:06:02 | 2026-04-08 10:28:01 | 2026-04-08 10:40:25 | 21 | 12 | 34 | PASSED | PASSED | PASSED |
| 49890 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44190891319 | 2026-04-08 09:48:16 | 2026-04-08 09:58:31 | 2026-04-08 10:40:11 | 10 | 41 | 51 | PASSED | PASSED | PASSED |
| 49889 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44190086450 | 2026-04-08 09:34:09 | 2026-04-08 09:35:39 | 2026-04-08 10:25:33 | 1 | 49 | 51 | PASSED | PASSED | PASSED |
| 49888 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44231924053 | 2026-04-08 09:32:35 | 2026-04-08 09:35:02 | 2026-04-08 11:07:11 | 2 | 92 | 94 | PASSED | PASSED | PASSED |
| 49887 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44190705694 | 2026-04-08 09:25:17 | 2026-04-08 09:34:22 | 2026-04-08 11:08:38 | 9 | 94 | 103 | PASSED | PASSED | PASSED |
| 49917 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44190705690 | 2026-04-08 09:23:16 | 2026-04-08 09:33:47 | 2026-04-09 14:17:37 | 10 | 823 | 833 | PASSED | FAILED | FAILED |
| 49886 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44190086404 | 2026-04-08 09:19:19 | 2026-04-08 09:32:39 | 2026-04-08 10:36:46 | 13 | 64 | 77 | PASSED | PASSED | PASSED |
| 49885 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44190147933 | 2026-04-08 09:18:36 | 2026-04-08 09:31:26 | 2026-04-08 12:53:06 | 12 | 201 | 214 | PASSED | PASSED | PASSED |
| 49884 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44190953264 | 2026-04-08 09:04:16 | 2026-04-08 09:13:26 | 2026-04-08 11:01:34 | 9 | 108 | 117 | PASSED | PASSED | PASSED |
| 49883 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44231923875 | 2026-04-08 08:55:22 | 2026-04-08 09:13:03 | 2026-04-08 09:49:49 | 17 | 36 | 54 | PASSED | FAILED | PASSED |
| 49882 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44231923874 | 2026-04-08 08:55:13 | 2026-04-08 09:12:30 | 2026-04-08 12:14:59 | 17 | 182 | 199 | PASSED | PASSED | PASSED |
| 49881 | Jerome Manuel Tobes | April | 2026 | 5. Informational/Inquiries/Additional | 44231923627 | 2026-04-08 08:08:22 | 2026-04-08 08:19:40 | 2026-04-08 13:41:37 | 11 | 321 | 333 | PASSED | PASSED | PASSED |
| 49880 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44190705282 | 2026-04-08 08:03:53 | 2026-04-08 08:05:23 | 2026-04-08 08:19:52 | 1 | 14 | 15 | PASSED | PASSED | PASSED |
| 49879 | Don Oyanguren | April | 2026 | 2. High Impact - Logins Only | 44190147613 | 2026-04-08 07:58:04 | 2026-04-08 08:05:10 | 2026-04-08 08:09:07 | 7 | 3 | 11 | PASSED | PASSED | PASSED |
| 49878 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44190766968 | 2026-04-08 07:56:56 | 2026-04-08 08:05:28 | 2026-04-08 09:41:36 | 8 | 96 | 104 | PASSED | PASSED | PASSED |
| 49877 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44190890786 | 2026-04-08 07:50:34 | 2026-04-08 08:04:13 | 2026-04-08 08:22:00 | 13 | 17 | 31 | PASSED | PASSED | PASSED |
| 49876 | Jerome Manuel Tobes | April | 2026 | 2. High Impact - Logins Only | 44190828980 | 2026-04-08 07:48:51 | 2026-04-08 08:03:39 | 2026-04-08 08:09:47 | 14 | 6 | 20 | PASSED | PASSED | PASSED |
| 49875 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44190890598 | 2026-04-08 07:26:55 | 2026-04-08 07:30:04 | 2026-04-08 07:38:58 | 3 | 8 | 12 | PASSED | PASSED | PASSED |
| 49874 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44231923343 | 2026-04-08 07:20:29 | 2026-04-08 07:29:26 | 2026-04-08 10:58:02 | 8 | 208 | 217 | PASSED | PASSED | PASSED |
| 49873 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44190147363 | 2026-04-08 07:17:21 | 2026-04-08 07:20:03 | 2026-04-08 07:44:42 | 2 | 24 | 27 | PASSED | PASSED | PASSED |
| 49872 | Don Oyanguren | April | 2026 | 1. Total Downtime | 44190085688 | 2026-04-08 07:13:22 | 2026-04-08 07:18:47 | 2026-04-08 07:33:04 | 5 | 14 | 19 | PASSED | PASSED | PASSED |
| 49871 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44190952539 | 2026-04-08 07:04:10 | 2026-04-08 07:06:42 | 2026-04-08 07:26:02 | 2 | 19 | 21 | PASSED | PASSED | PASSED |
| 49870 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44190085548 | 2026-04-08 07:01:24 | 2026-04-08 07:06:00 | 2026-04-08 08:00:12 | 4 | 54 | 58 | PASSED | PASSED | PASSED |
| 49869 | Gyro Ace Dag-Uman | April | 2026 | 9. Multi-Touches | 44231923227 | 2026-04-08 07:00:10 | 2026-04-08 07:05:34 | 2026-04-08 07:40:19 | 5 | 34 | 40 | PASSED | PASSED | PASSED |
| 49868 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44190952456 | 2026-04-08 06:53:29 | 2026-04-08 07:05:09 | 2026-04-08 07:30:44 | 11 | 25 | 37 | PASSED | PASSED | PASSED |
| 49867 | Gyro Ace Dag-Uman | April | 2026 | 9. Multi-Touches | 44190146924 | 2026-04-08 06:30:45 | 2026-04-08 06:34:41 | 2026-04-08 15:13:30 | 3 | 505 | 509 | PASSED | PASSED | PASSED |
| 49866 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44190146892 | 2026-04-08 06:26:43 | 2026-04-08 06:30:18 | 2026-04-08 06:33:47 | 3 | 3 | 7 | PASSED | PASSED | PASSED |
| 49865 | Don Oyanguren | April | 2026 | 2. High Impact - Logins Only | 44190704426 | 2026-04-08 06:18:11 | 2026-04-08 06:24:23 | 2026-04-08 06:40:42 | 6 | 16 | 22 | PASSED | PASSED | PASSED |
| 49864 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44190889799 | 2026-04-08 06:00:43 | 2026-04-08 06:02:03 | 2026-04-08 06:16:50 | 1 | 14 | 16 | PASSED | PASSED | PASSED |
| 49863 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44190827584 | 2026-04-08 05:30:24 | 2026-04-08 05:48:11 | 2026-04-08 06:16:46 | 0 | 16 | 16 | PASSED | PASSED | PASSED |
| 49862 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44087138652 | 2026-04-07 19:00:50 | 2026-04-08 05:43:20 | 2026-04-08 07:05:40 | 0 | 65 | 65 | PASSED | PASSED | PASSED |
| 49850 | Ravilo Ven Olivar | April | 2026 | 3. High Impact - Troubleshooting Needed | 44087198505 | 2026-04-07 15:10:52 | 2026-04-07 15:13:39 | 2026-04-07 15:32:49 | 0 | 0 | 0 | PASSED | PASSED | PASSED |
| 49861 | Don Oyanguren | April | 2026 | 6. Projects/Movements | 44158126899 | 2026-04-07 15:10:18 | 2026-04-07 15:13:04 | 2026-04-08 05:05:15 | 0 | 0 | 0 | PASSED | PASSED | PASSED |
| 49849 | Ravilo Ven Olivar | April | 2026 | 3. High Impact - Troubleshooting Needed | 44158066779 | 2026-04-07 15:03:14 | 2026-04-07 15:14:38 | 2026-04-07 15:38:47 | 0 | 0 | 0 | PASSED | PASSED | PASSED |
| 49860 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 44122510250 | 2026-04-07 14:55:58 | 2026-04-07 14:58:18 | 2026-04-08 07:38:06 | 2 | 99 | 102 | PASSED | PASSED | PASSED |
| 49848 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44122446007 | 2026-04-07 14:21:13 | 2026-04-07 14:41:05 | 2026-04-07 14:49:54 | 19 | 8 | 28 | PASSED | PASSED | PASSED |
| 49847 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44157446496 | 2026-04-07 14:19:32 | 2026-04-07 14:33:30 | 2026-04-07 14:57:45 | 13 | 24 | 38 | PASSED | PASSED | PASSED |
| 49846 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44087198068 | 2026-04-07 14:02:14 | 2026-04-07 14:06:18 | 2026-04-07 15:01:37 | 4 | 53 | 57 | PASSED | PASSED | PASSED |
| 49859 | Gyro Ace Dag-Uman | April | 2026 | 6. Projects/Movements | 44158066453 | 2026-04-07 13:50:25 | 2026-04-07 13:54:23 | 2026-04-08 15:14:24 | 3 | 605 | 609 | PASSED | PASSED | PASSED |
| 49845 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44157507117 | 2026-04-07 13:46:43 | 2026-04-07 13:49:06 | 2026-04-07 14:20:32 | 2 | 31 | 33 | PASSED | PASSED | PASSED |
| 49844 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 44157506976 | 2026-04-07 13:23:08 | 2026-04-07 13:24:00 | 2026-04-07 13:41:14 | 0 | 17 | 18 | PASSED | PASSED | PASSED |
| 49843 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 44158126376 | 2026-04-07 13:03:13 | 2026-04-07 13:06:53 | 2026-04-07 14:16:49 | 3 | 69 | 73 | PASSED | PASSED | PASSED |
| 49842 | Ravilo Ven Olivar | April | 2026 | 2. High Impact - Logins Only | 44157446172 | 2026-04-07 12:48:29 | 2026-04-07 13:02:19 | 2026-04-07 13:07:46 | 13 | 5 | 19 | PASSED | PASSED | PASSED |
| 49858 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44087136042 | 2026-04-07 12:18:20 | 2026-04-07 12:41:16 | 2026-04-08 12:02:48 | 22 | 500 | 523 | PASSED | FAILED | FAILED |
| 49841 | Don Oyanguren | April | 2026 | 2. High Impact - Logins Only | 44122445604 | 2026-04-07 12:18:05 | 2026-04-07 12:41:02 | 2026-04-07 13:17:26 | 22 | 36 | 59 | PASSED | FAILED | PASSED |
| 49840 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44122509581 | 2026-04-07 11:58:13 | 2026-04-07 12:14:27 | 2026-04-07 13:53:15 | 16 | 98 | 115 | PASSED | PASSED | PASSED |
| 49857 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44087135929 | 2026-04-07 11:53:35 | 2026-04-07 12:13:54 | 2026-04-08 05:36:54 | 20 | 166 | 186 | PASSED | PASSED | PASSED |
| 49839 | Jerome Manuel Tobes | April | 2026 | 5. Informational/Inquiries/Additional | 44087135863 | 2026-04-07 11:27:17 | 2026-04-07 11:36:35 | 2026-04-07 12:02:02 | 9 | 25 | 34 | PASSED | PASSED | PASSED |
| 49838 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 44122509404 | 2026-04-07 11:09:48 | 2026-04-07 11:20:43 | 2026-04-07 14:10:22 | 10 | 169 | 180 | PASSED | PASSED | PASSED |
| 49837 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 44157506606 | 2026-04-07 11:08:58 | 2026-04-07 11:20:02 | 2026-04-07 11:23:03 | 11 | 3 | 14 | PASSED | PASSED | PASSED |
| 49836 | Ravilo Ven Olivar | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44122509364 | 2026-04-07 10:49:50 | 2026-04-07 10:52:53 | 2026-04-07 11:37:17 | 3 | 44 | 47 | PASSED | PASSED | PASSED |
| 49835 | Ravilo Ven Olivar | April | 2026 | 3. High Impact - Troubleshooting Needed | 44158125856 | 2026-04-07 10:24:33 | 2026-04-07 10:25:55 | 2026-04-07 10:40:19 | 1 | 14 | 15 | PASSED | PASSED | PASSED |
| 49834 | Jerome Manuel Tobes | April | 2026 | 1. Total Downtime | 44122445175 | 2026-04-07 10:15:01 | 2026-04-07 10:24:09 | 2026-04-07 10:52:26 | 9 | 28 | 37 | PASSED | PASSED | PASSED |
| 49833 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44157445633 | 2026-04-07 10:13:37 | 2026-04-07 10:14:15 | 2026-04-07 10:19:33 | 0 | 5 | 5 | PASSED | PASSED | PASSED |
| 49832 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44158125743 | 2026-04-07 10:13:22 | 2026-04-07 10:15:07 | 2026-04-07 10:24:45 | 1 | 9 | 11 | PASSED | PASSED | PASSED |
| 49831 | Ravilo Ven Olivar | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44087197051 | 2026-04-07 09:35:43 | 2026-04-07 09:37:58 | 2026-04-07 10:41:50 | 2 | 63 | 66 | PASSED | PASSED | PASSED |
| 49830 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44122508976 | 2026-04-07 09:26:29 | 2026-04-07 09:34:12 | 2026-04-07 09:53:24 | 7 | 19 | 26 | PASSED | PASSED | PASSED |
| 49829 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44087135293 | 2026-04-07 09:10:19 | 2026-04-07 09:33:23 | 2026-04-07 10:21:16 | 23 | 47 | 70 | PASSED | PASSED | PASSED |
| 49828 | IT Support | April | 2026 | 2. High Impact - Logins Only | 44087196952 | 2026-04-07 09:00:47 | 2026-04-07 09:06:14 | 2026-04-07 09:08:59 | 5 | 2 | 8 | PASSED | PASSED | PASSED |
| 49827 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 44157445205 | 2026-04-07 08:35:55 | 2026-04-07 09:02:33 | 2026-04-07 09:04:30 | 26 | 1 | 28 | PASSED | PASSED | PASSED |
| 49826 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44087196801 | 2026-04-07 08:34:57 | 2026-04-07 08:48:44 | 2026-04-07 10:17:45 | 13 | 89 | 102 | PASSED | FAILED | FAILED |
| 49825 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44087135100 | 2026-04-07 08:31:57 | 2026-04-07 08:47:45 | 2026-04-07 13:21:00 | 15 | 273 | 289 | PASSED | PASSED | PASSED |
| 49824 | Ravilo Ven Olivar | April | 2026 | 3. High Impact - Troubleshooting Needed | 44122508835 | 2026-04-07 08:30:13 | 2026-04-07 08:47:12 | 2026-04-07 08:52:48 | 16 | 5 | 22 | PASSED | PASSED | PASSED |
| 49823 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44087135081 | 2026-04-07 08:26:01 | 2026-04-07 08:46:43 | 2026-04-07 09:04:33 | 20 | 17 | 38 | PASSED | PASSED | PASSED |
| 49856 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44122444721 | 2026-04-07 08:22:50 | 2026-04-07 08:25:52 | 2026-04-08 07:41:29 | 3 | 495 | 498 | PASSED | FAILED | FAILED |
| 49822 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44157505946 | 2026-04-07 08:20:19 | 2026-04-07 08:24:55 | 2026-04-07 10:11:52 | 4 | 106 | 111 | PASSED | PASSED | PASSED |
| 49821 | Jerome Manuel Tobes | April | 2026 | 2. High Impact - Logins Only | 44087196737 | 2026-04-07 08:19:24 | 2026-04-07 08:24:19 | 2026-04-07 08:33:03 | 4 | 8 | 13 | PASSED | PASSED | PASSED |
| 49820 | Gyro Ace Dag-Uman | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44122508723 | 2026-04-07 08:18:54 | 2026-04-07 08:23:44 | 2026-04-07 10:54:28 | 4 | 150 | 155 | PASSED | PASSED | PASSED |
| 49819 | Ravilo Ven Olivar | April | 2026 | 2. High Impact - Logins Only | 44087135037 | 2026-04-07 08:15:32 | 2026-04-07 08:23:15 | 2026-04-07 08:28:20 | 7 | 5 | 12 | PASSED | PASSED | PASSED |
| 49818 | Jerome Manuel Tobes | April | 2026 | 5. Informational/Inquiries/Additional | 44122508697 | 2026-04-07 08:12:34 | 2026-04-07 08:22:55 | 2026-04-07 10:38:15 | 10 | 135 | 145 | PASSED | PASSED | PASSED |
| 49817 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44158065044 | 2026-04-07 07:55:09 | 2026-04-07 08:21:05 | 2026-04-07 10:07:28 | 25 | 106 | 132 | PASSED | PASSED | PASSED |
| 49816 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44122444593 | 2026-04-07 07:50:22 | 2026-04-07 07:52:59 | 2026-04-07 08:20:01 | 2 | 27 | 29 | PASSED | PASSED | PASSED |
| 49815 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44122444591 | 2026-04-07 07:50:01 | 2026-04-07 07:52:29 | 2026-04-07 10:51:37 | 2 | 179 | 181 | PASSED | PASSED | PASSED |
| 49814 | Don Oyanguren | April | 2026 | 2. High Impact - Logins Only | 44158065011 | 2026-04-07 07:47:55 | 2026-04-07 07:51:20 | 2026-04-07 08:31:32 | 3 | 40 | 43 | PASSED | FAILED | PASSED |
| 49813 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44122444580 | 2026-04-07 07:47:08 | 2026-04-07 07:50:59 | 2026-04-07 08:04:34 | 3 | 13 | 17 | PASSED | PASSED | PASSED |
| 49812 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44122444565 | 2026-04-07 07:44:20 | 2026-04-07 07:50:42 | 2026-04-07 08:36:37 | 6 | 45 | 52 | PASSED | PASSED | PASSED |
| 49811 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44157444939 | 2026-04-07 07:43:01 | 2026-04-07 07:50:18 | 2026-04-07 10:06:31 | 7 | 136 | 143 | PASSED | PASSED | PASSED |
| 49810 | Gyro Ace Dag-Uman | April | 2026 | 9. Multi-Touches | 44158125071 | 2026-04-07 07:35:04 | 2026-04-07 07:49:31 | 2026-04-07 15:02:09 | 14 | 430 | 444 | PASSED | PASSED | PASSED |
| 49809 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 44157505659 | 2026-04-07 07:34:45 | 2026-04-07 07:49:08 | 2026-04-07 08:53:19 | 14 | 64 | 78 | PASSED | PASSED | PASSED |
| 49808 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44157505646 | 2026-04-07 07:33:36 | 2026-04-07 07:48:41 | 2026-04-07 14:07:02 | 15 | 378 | 393 | PASSED | FAILED | FAILED |
| 49807 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 44122444388 | 2026-04-07 07:25:31 | 2026-04-07 07:31:56 | 2026-04-07 11:02:19 | 6 | 210 | 216 | PASSED | PASSED | PASSED |
| 49806 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44087196423 | 2026-04-07 07:22:40 | 2026-04-07 07:23:36 | 2026-04-07 07:31:30 | 0 | 7 | 8 | PASSED | PASSED | PASSED |
| 49855 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44157444771 | 2026-04-07 07:20:08 | 2026-04-07 07:22:58 | 2026-04-08 04:36:05 | 2 | 457 | 459 | PASSED | PASSED | PASSED |
| 49805 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44158064792 | 2026-04-07 07:15:37 | 2026-04-07 07:22:31 | 2026-04-07 10:38:27 | 6 | 195 | 202 | PASSED | FAILED | PASSED |
| 49804 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 44157444753 | 2026-04-07 07:15:01 | 2026-04-07 07:21:59 | 2026-04-07 08:30:19 | 6 | 68 | 75 | PASSED | PASSED | PASSED |
| 49803 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44158064785 | 2026-04-07 07:14:27 | 2026-04-07 07:21:38 | 2026-04-07 07:31:29 | 7 | 9 | 17 | PASSED | PASSED | PASSED |
| 49916 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 44087134585 | 2026-04-07 07:13:06 | 2026-04-07 07:19:57 | 2026-04-09 06:44:42 | 6 | 1044 | 1050 | PASSED | PASSED | PASSED |
| 49802 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44158064754 | 2026-04-07 07:09:42 | 2026-04-07 07:12:48 | 2026-04-07 07:19:03 | 3 | 6 | 9 | PASSED | PASSED | PASSED |
| 49801 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 44087196213 | 2026-04-07 07:01:52 | 2026-04-07 07:05:12 | 2026-04-07 07:27:15 | 3 | 22 | 25 | PASSED | PASSED | PASSED |
| 49800 | Don Oyanguren | April | 2026 | 3. High Impact - Troubleshooting Needed | 44157444672 | 2026-04-07 07:01:45 | 2026-04-07 07:04:53 | 2026-04-07 08:30:45 | 3 | 85 | 89 | PASSED | PASSED | PASSED |
| 49799 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44158064655 | 2026-04-07 06:56:30 | 2026-04-07 07:04:28 | 2026-04-07 07:26:02 | 7 | 21 | 29 | PASSED | PASSED | PASSED |
| 49798 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44122444157 | 2026-04-07 06:55:29 | 2026-04-07 07:03:39 | 2026-04-07 07:20:03 | 8 | 16 | 24 | PASSED | PASSED | PASSED |
| 49797 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 44158064568 | 2026-04-07 06:54:06 | 2026-04-07 07:01:49 | 2026-04-07 07:18:41 | 7 | 16 | 24 | PASSED | PASSED | PASSED |
| 49796 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44157505367 | 2026-04-07 06:51:33 | 2026-04-07 06:54:36 | 2026-04-07 07:05:04 | 3 | 10 | 13 | PASSED | PASSED | PASSED |
| 49795 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44157444482 | 2026-04-07 06:44:35 | 2026-04-07 06:49:05 | 2026-04-07 11:02:04 | 4 | 252 | 257 | PASSED | PASSED | PASSED |
| 49794 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44157444449 | 2026-04-07 06:41:40 | 2026-04-07 06:48:37 | 2026-04-07 10:26:44 | 6 | 218 | 225 | PASSED | FAILED | PASSED |
| 49793 | Don Oyanguren | April | 2026 | 2. High Impact - Logins Only | 44122507939 | 2026-04-07 06:39:30 | 2026-04-07 06:40:46 | 2026-04-07 06:49:05 | 1 | 8 | 9 | PASSED | PASSED | PASSED |
| 49792 | Gyro Ace Dag-Uman | April | 2026 | 9. Multi-Touches | 44157444412 | 2026-04-07 06:36:42 | 2026-04-07 06:38:28 | 2026-04-07 13:22:31 | 1 | 404 | 405 | PASSED | PASSED | PASSED |
| 49791 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 44087195821 | 2026-04-07 06:27:53 | 2026-04-07 06:29:01 | 2026-04-07 07:22:06 | 1 | 53 | 54 | PASSED | FAILED | PASSED |
| 49790 | Don Oyanguren | April | 2026 | 3. High Impact - Troubleshooting Needed | 44087195772 | 2026-04-07 06:22:08 | 2026-04-07 06:26:07 | 2026-04-07 06:38:46 | 3 | 12 | 16 | PASSED | PASSED | PASSED |
| 49854 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44087195761 | 2026-04-07 06:20:56 | 2026-04-07 06:25:16 | 2026-04-08 15:18:58 | 4 | 1054 | 1059 | PASSED | FAILED | FAILED |
| 49789 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 44122507607 | 2026-04-07 06:10:32 | 2026-04-07 06:15:25 | 2026-04-07 06:46:21 | 4 | 30 | 35 | PASSED | PASSED | PASSED |
| 49853 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 44087180602 | 2026-04-06 10:10:39 | 2026-04-06 12:15:09 | 2026-04-08 15:17:57 | 124 | 1244 | 1369 | FAILED | PASSED | PASSED |
| 49788 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 43963278379 | 2026-04-02 16:00:43 | 2026-04-07 05:27:14 | 2026-04-07 13:11:42 | 1080 | 431 | 1511 | FAILED | PASSED | PASSED |
| 49767 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 43963217758 | 2026-04-02 15:22:23 | 2026-04-02 15:27:10 | 2026-04-02 15:33:09 | 0 | 0 | 0 | PASSED | PASSED | PASSED |
| 49766 | IT Support | April | 2026 | 5. Informational/Inquiries/Additional | 43963031113 | 2026-04-02 14:52:41 | 2026-04-02 14:58:26 | 2026-04-02 15:03:42 | 5 | 1 | 7 | PASSED | PASSED | PASSED |
| 49765 | Jerome Manuel Tobes | April | 2026 | 2. High Impact - Logins Only | 43963277960 | 2026-04-02 14:51:14 | 2026-04-02 14:51:57 | 2026-04-02 16:29:13 | 0 | 8 | 8 | PASSED | PASSED | PASSED |
| 49764 | Jerome Manuel Tobes | April | 2026 | 2. High Impact - Logins Only | 43963277929 | 2026-04-02 14:43:08 | 2026-04-02 14:51:32 | 2026-04-02 15:01:57 | 8 | 8 | 16 | PASSED | PASSED | PASSED |
| 49770 | Ravilo Ven Olivar | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963217539 | 2026-04-02 14:39:57 | 2026-04-02 16:03:10 | 2026-04-06 07:27:07 | 20 | 627 | 647 | PASSED | FAILED | FAILED |
| 49787 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 43963155235 | 2026-04-02 14:28:34 | 2026-04-02 14:49:55 | 2026-04-07 08:51:28 | 21 | 1261 | 1282 | PASSED | FAILED | FAILED |
| 49763 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963030910 | 2026-04-02 14:20:56 | 2026-04-02 14:29:50 | 2026-04-02 14:34:29 | 8 | 4 | 13 | PASSED | PASSED | PASSED |
| 49786 | John Sambrana | April | 2026 | 6. Projects/Movements | 43963155207 | 2026-04-02 14:17:02 | 2026-04-02 14:18:50 | 2026-04-07 17:04:59 | 1 | 1661 | 1662 | PASSED | PASSED | PASSED |
| 49762 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 43966687490 | 2026-04-02 14:00:59 | 2026-04-02 14:17:38 | 2026-04-02 14:57:22 | 16 | 39 | 56 | PASSED | PASSED | PASSED |
| 49761 | John Sambrana | April | 2026 | 4. Low Impact - Troubleshooting Needed | 43966623394 | 2026-04-02 13:41:54 | 2026-04-02 14:26:04 | 2026-04-02 15:11:41 | 44 | 33 | 78 | PASSED | PASSED | PASSED |
| 49760 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963154989 | 2026-04-02 13:20:30 | 2026-04-02 13:28:36 | 2026-04-02 14:16:09 | 8 | 47 | 55 | PASSED | PASSED | PASSED |
| 49759 | Jerome Manuel Tobes | April | 2026 | 2. High Impact - Logins Only | 43963277584 | 2026-04-02 12:59:09 | 2026-04-02 13:02:31 | 2026-04-02 13:24:06 | 3 | 21 | 24 | PASSED | PASSED | PASSED |
| 49758 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 43963154819 | 2026-04-02 12:35:12 | 2026-04-02 12:36:06 | 2026-04-02 14:00:23 | 0 | 84 | 85 | PASSED | FAILED | FAILED |
| 49769 | John Sambrana | April | 2026 | 8. Onboarding | 43962969400 | 2026-04-02 12:00:55 | 2026-04-02 12:11:50 | 2026-04-03 15:23:23 | 10 | 708 | 719 | PASSED | PASSED | PASSED |
| 49757 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 43962969375 | 2026-04-02 11:52:31 | 2026-04-02 11:58:29 | 2026-04-02 12:04:18 | 5 | 5 | 11 | PASSED | PASSED | PASSED |
| 49756 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 43963030402 | 2026-04-02 11:51:05 | 2026-04-02 12:00:35 | 2026-04-02 12:08:04 | 9 | 7 | 16 | PASSED | PASSED | PASSED |
| 49755 | Ravilo Ven Olivar | April | 2026 | 3. High Impact - Troubleshooting Needed | 43962969236 | 2026-04-02 11:23:58 | 2026-04-02 11:25:01 | 2026-04-02 11:53:50 | 1 | 28 | 29 | PASSED | PASSED | PASSED |
| 49754 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 43966623006 | 2026-04-02 11:21:24 | 2026-04-02 11:32:12 | 2026-04-02 15:53:01 | 10 | 207 | 218 | PASSED | PASSED | PASSED |
| 49753 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 43962969205 | 2026-04-02 11:07:44 | 2026-04-02 11:19:32 | 2026-04-02 12:52:40 | 11 | 93 | 104 | PASSED | PASSED | PASSED |
| 49752 | Ravilo Ven Olivar | April | 2026 | 5. Informational/Inquiries/Additional | 43963030119 | 2026-04-02 10:09:56 | 2026-04-02 10:23:04 | 2026-04-02 10:33:13 | 13 | 10 | 23 | PASSED | PASSED | PASSED |
| 49751 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963090709 | 2026-04-02 10:02:39 | 2026-04-02 10:25:15 | 2026-04-02 10:55:32 | 22 | 30 | 52 | PASSED | PASSED | PASSED |
| 49750 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 43966622728 | 2026-04-02 10:01:54 | 2026-04-02 10:24:53 | 2026-04-02 10:44:24 | 22 | 19 | 42 | PASSED | PASSED | PASSED |
| 49749 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963030078 | 2026-04-02 09:58:32 | 2026-04-02 10:23:33 | 2026-04-02 11:18:41 | 25 | 55 | 80 | PASSED | PASSED | PASSED |
| 49748 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 43963216530 | 2026-04-02 09:58:08 | 2026-04-02 10:24:24 | 2026-04-02 10:38:16 | 26 | 13 | 40 | PASSED | PASSED | PASSED |
| 49747 | Jerome Manuel Tobes | April | 2026 | 5. Informational/Inquiries/Additional | 43963154302 | 2026-04-02 09:57:40 | 2026-04-02 10:23:58 | 2026-04-02 11:09:31 | 26 | 45 | 71 | PASSED | PASSED | PASSED |
| 49746 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 43962968961 | 2026-04-02 09:56:55 | 2026-04-02 09:57:15 | 2026-04-02 10:29:56 | 0 | 32 | 33 | PASSED | PASSED | PASSED |
| 49745 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 43962968933 | 2026-04-02 09:46:05 | 2026-04-02 09:55:51 | 2026-04-02 11:10:46 | 9 | 74 | 84 | PASSED | PASSED | PASSED |
| 49744 | Ravilo Ven Olivar | April | 2026 | 3. High Impact - Troubleshooting Needed | 43966686611 | 2026-04-02 09:44:21 | 2026-04-02 09:56:54 | 2026-04-02 10:05:57 | 12 | 9 | 21 | PASSED | PASSED | PASSED |
| 49743 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 43962968887 | 2026-04-02 09:31:17 | 2026-04-02 09:56:28 | 2026-04-02 11:23:16 | 25 | 86 | 111 | PASSED | PASSED | PASSED |
| 49742 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 43991281073 | 2026-04-02 09:30:18 | 2026-04-02 09:54:48 | 2026-04-02 10:22:36 | 24 | 27 | 52 | PASSED | PASSED | PASSED |
| 49741 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963154095 | 2026-04-02 09:18:21 | 2026-04-02 09:19:49 | 2026-04-02 10:16:17 | 1 | 56 | 57 | PASSED | PASSED | PASSED |
| 49740 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963216252 | 2026-04-02 08:49:04 | 2026-04-02 08:51:27 | 2026-04-02 09:17:41 | 2 | 26 | 28 | PASSED | PASSED | PASSED |
| 49739 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 43962968687 | 2026-04-02 08:48:47 | 2026-04-02 08:51:03 | 2026-04-02 10:13:47 | 2 | 82 | 85 | PASSED | PASSED | PASSED |
| 49738 | John Sambrana | April | 2026 | 6. Projects/Movements | 43963216226 | 2026-04-02 08:38:15 | 2026-04-02 08:41:17 | 2026-04-02 08:47:37 | 3 | 6 | 9 | PASSED | PASSED | PASSED |
| 49737 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963153936 | 2026-04-02 08:32:56 | 2026-04-02 08:36:10 | 2026-04-02 09:59:31 | 3 | 83 | 86 | PASSED | PASSED | PASSED |
| 49736 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963090310 | 2026-04-02 08:28:41 | 2026-04-02 08:35:38 | 2026-04-02 08:49:25 | 6 | 13 | 20 | PASSED | PASSED | PASSED |
| 49735 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 43963090291 | 2026-04-02 08:20:56 | 2026-04-02 08:29:05 | 2026-04-02 08:40:44 | 8 | 11 | 19 | PASSED | PASSED | PASSED |
| 49734 | Ravilo Ven Olivar | April | 2026 | 2. High Impact - Logins Only | 43966686260 | 2026-04-02 08:14:31 | 2026-04-02 08:18:56 | 2026-04-02 08:22:47 | 4 | 3 | 8 | PASSED | PASSED | PASSED |
| 49733 | Jerome Manuel Tobes | April | 2026 | 5. Informational/Inquiries/Additional | 43963216147 | 2026-04-02 08:08:30 | 2026-04-02 08:18:14 | 2026-04-02 11:16:26 | 9 | 178 | 187 | PASSED | PASSED | PASSED |
| 49732 | Ravilo Ven Olivar | April | 2026 | 4. Low Impact - Troubleshooting Needed | 43963090221 | 2026-04-02 08:00:26 | 2026-04-02 08:17:50 | 2026-04-02 09:21:09 | 17 | 63 | 80 | PASSED | PASSED | PASSED |
| 49731 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963216051 | 2026-04-02 07:58:41 | 2026-04-02 08:01:37 | 2026-04-02 08:08:01 | 2 | 6 | 9 | PASSED | PASSED | PASSED |
| 49730 | John Sambrana | April | 2026 | 1. Total Downtime | 43966685958 | 2026-04-02 07:22:55 | 2026-04-02 07:33:56 | 2026-04-02 07:55:49 | 11 | 21 | 32 | PASSED | PASSED | PASSED |
| 49729 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 43966621851 | 2026-04-02 07:13:56 | 2026-04-02 07:15:57 | 2026-04-02 08:10:50 | 2 | 54 | 56 | PASSED | PASSED | PASSED |
| 49728 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963089929 | 2026-04-02 07:11:14 | 2026-04-02 07:16:19 | 2026-04-02 08:50:19 | 5 | 94 | 99 | PASSED | PASSED | PASSED |
| 49727 | Ravilo Ven Olivar | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963153451 | 2026-04-02 07:08:55 | 2026-04-02 07:12:20 | 2026-04-02 07:40:48 | 3 | 28 | 31 | PASSED | PASSED | PASSED |
| 49726 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 43962968107 | 2026-04-02 06:57:29 | 2026-04-02 07:02:50 | 2026-04-02 12:04:23 | 5 | 301 | 306 | PASSED | PASSED | PASSED |
| 49725 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 43966621076 | 2026-04-02 05:54:18 | 2026-04-02 06:05:27 | 2026-04-02 06:12:28 | 5 | 7 | 12 | PASSED | PASSED | PASSED |
| 49724 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 43963215017 | 2026-04-02 05:53:25 | 2026-04-02 06:01:17 | 2026-04-02 06:12:44 | 1 | 11 | 12 | PASSED | PASSED | PASSED |
| 49723 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 43966684718 | 2026-04-02 05:36:18 | 2026-04-02 05:55:24 | 2026-04-02 05:59:42 | 0 | 0 | 0 | PASSED | PASSED | PASSED |
| 49722 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 43963014543 | 2026-04-01 15:29:59 | 2026-04-01 15:41:48 | 2026-04-02 06:47:55 | 0 | 47 | 47 | PASSED | PASSED | PASSED |
| 49768 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 43963200558 | 2026-04-01 15:16:02 | 2026-04-01 15:18:54 | 2026-04-03 16:05:17 | 0 | 1080 | 1080 | PASSED | PASSED | PASSED |
| 49719 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 43966669441 | 2026-04-01 14:46:52 | 2026-04-01 15:00:59 | 2026-04-01 15:04:03 | 13 | 0 | 13 | PASSED | PASSED | PASSED |
| 49721 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963138050 | 2026-04-01 14:16:53 | 2026-04-01 14:20:05 | 2026-04-02 07:06:49 | 3 | 105 | 109 | PASSED | PASSED | PASSED |
| 49718 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 43963200139 | 2026-04-01 13:59:16 | 2026-04-01 14:07:47 | 2026-04-01 16:20:58 | 8 | 52 | 60 | PASSED | PASSED | PASSED |
| 49717 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 43962952482 | 2026-04-01 13:12:34 | 2026-04-01 13:17:09 | 2026-04-01 15:05:39 | 4 | 102 | 107 | PASSED | PASSED | PASSED |
| 49716 | Don Oyanguren | April | 2026 | 2. High Impact - Logins Only | 43966668936 | 2026-04-01 12:54:22 | 2026-04-01 12:55:22 | 2026-04-01 13:03:17 | 1 | 7 | 8 | PASSED | PASSED | PASSED |
| 49715 | Don Oyanguren | April | 2026 | 3. High Impact - Troubleshooting Needed | 43966668899 | 2026-04-01 12:40:07 | 2026-04-01 12:42:38 | 2026-04-01 12:44:56 | 2 | 2 | 4 | PASSED | PASSED | PASSED |
| 49714 | Don Oyanguren | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963075446 | 2026-04-01 12:36:31 | 2026-04-01 12:37:19 | 2026-04-01 12:42:03 | 0 | 4 | 5 | PASSED | PASSED | PASSED |
| 49785 | Don Oyanguren | April | 2026 | 7. Offboarding | 43963137584 | 2026-04-01 12:12:33 | 2026-04-01 12:18:09 | 2026-04-07 05:26:17 | 5 | 1781 | 1787 | PASSED | PASSED | PASSED |
| 49713 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963137576 | 2026-04-01 12:08:32 | 2026-04-01 12:19:32 | 2026-04-01 13:43:13 | 11 | 83 | 94 | PASSED | PASSED | PASSED |
| 49784 | Don Oyanguren | April | 2026 | 8. Onboarding | 43963260993 | 2026-04-01 11:58:06 | 2026-04-01 12:07:16 | 2026-04-07 04:41:51 | 9 | 1792 | 1801 | PASSED | PASSED | PASSED |
| 49712 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963075229 | 2026-04-01 11:30:58 | 2026-04-01 11:33:27 | 2026-04-01 13:13:09 | 2 | 99 | 102 | PASSED | PASSED | PASSED |
| 49711 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 43963075227 | 2026-04-01 11:30:41 | 2026-04-01 11:33:08 | 2026-04-01 11:53:20 | 2 | 20 | 22 | PASSED | PASSED | PASSED |
| 49710 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963260775 | 2026-04-01 11:00:22 | 2026-04-01 11:07:46 | 2026-04-01 12:18:47 | 7 | 71 | 78 | PASSED | PASSED | PASSED |
| 49783 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 43962951942 | 2026-04-01 10:42:28 | 2026-04-01 10:45:17 | 2026-04-07 04:49:35 | 2 | 1874 | 1877 | PASSED | FAILED | FAILED |
| 49782 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 43966605455 | 2026-04-01 10:36:17 | 2026-04-01 10:44:47 | 2026-04-07 09:39:36 | 8 | 2094 | 2102 | PASSED | FAILED | FAILED |
| 49781 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963137177 | 2026-04-01 10:34:01 | 2026-04-01 10:44:24 | 2026-04-07 09:45:49 | 10 | 2100 | 2110 | PASSED | FAILED | FAILED |
| 49709 | Jerome Manuel Tobes | April | 2026 | 5. Informational/Inquiries/Additional | 43966668414 | 2026-04-01 10:32:52 | 2026-04-01 10:44:18 | 2026-04-01 11:09:33 | 11 | 25 | 36 | PASSED | PASSED | PASSED |
| 49708 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 43963260553 | 2026-04-01 10:05:23 | 2026-04-01 10:07:21 | 2026-04-01 10:29:26 | 1 | 22 | 24 | PASSED | PASSED | PASSED |
| 49707 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 43966668340 | 2026-04-01 10:03:03 | 2026-04-01 10:07:12 | 2026-04-01 11:55:40 | 4 | 108 | 112 | PASSED | PASSED | PASSED |
| 49780 | Don Oyanguren | April | 2026 | 6. Projects/Movements | 43963199256 | 2026-04-01 09:56:49 | 2026-04-01 09:59:28 | 2026-04-07 04:39:48 | 2 | 1920 | 1923 | PASSED | PASSED | PASSED |
| 49706 | John Denver Conserman | April | 2026 | 5. Informational/Inquiries/Additional | 43963137067 | 2026-04-01 09:50:56 | 2026-04-01 09:58:33 | 2026-04-01 10:28:32 | 7 | 29 | 37 | PASSED | PASSED | PASSED |
| 49705 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 43962951712 | 2026-04-01 09:47:49 | 2026-04-01 09:49:00 | 2026-04-01 09:55:00 | 1 | 6 | 7 | PASSED | PASSED | PASSED |
| 49704 | Don Oyanguren | April | 2026 | 2. High Impact - Logins Only | 43962951710 | 2026-04-01 09:47:25 | 2026-04-01 09:50:13 | 2026-04-01 10:02:49 | 2 | 12 | 15 | PASSED | PASSED | PASSED |
| 49852 | Gyro Ace Dag-Uman | April | 2026 | 3. High Impact - Troubleshooting Needed | 43966668303 | 2026-04-01 09:46:29 | 2026-04-01 09:50:37 | 2026-04-08 15:20:09 | 4 | 3009 | 3013 | PASSED | FAILED | FAILED |
| 49703 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 43962951693 | 2026-04-01 09:43:43 | 2026-04-01 09:44:45 | 2026-04-01 09:57:49 | 1 | 13 | 14 | PASSED | PASSED | PASSED |
| 49779 | Don Oyanguren | April | 2026 | 4. Low Impact - Troubleshooting Needed | 43962951583 | 2026-04-01 09:30:03 | 2026-04-02 10:30:48 | 2026-04-07 08:54:59 | 599 | 1523 | 2123 | FAILED | FAILED | FAILED |
| 49702 | Gyro Ace Dag-Uman | April | 2026 | 2. High Impact - Logins Only | 43963199053 | 2026-04-01 09:13:08 | 2026-04-01 09:15:00 | 2026-04-01 09:27:46 | 1 | 12 | 14 | PASSED | PASSED | PASSED |
| 49701 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 43963136897 | 2026-04-01 09:10:53 | 2026-04-01 09:12:29 | 2026-04-01 09:31:04 | 1 | 18 | 20 | PASSED | PASSED | PASSED |
| 49700 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 43966605134 | 2026-04-01 09:06:35 | 2026-04-01 09:11:58 | 2026-04-01 09:22:35 | 5 | 10 | 16 | PASSED | PASSED | PASSED |
| 49699 | John Sambrana | April | 2026 | 7. Offboarding | 43966605092 | 2026-04-01 08:48:24 | 2026-04-01 08:52:17 | 2026-04-01 10:52:37 | 3 | 120 | 124 | PASSED | PASSED | PASSED |
| 49698 | Ravilo Ven Olivar | April | 2026 | 3. High Impact - Troubleshooting Needed | 43966667961 | 2026-04-01 08:45:19 | 2026-04-01 08:52:43 | 2026-04-01 09:08:08 | 7 | 15 | 22 | PASSED | PASSED | PASSED |
| 49697 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 43962951297 | 2026-04-01 08:33:29 | 2026-04-01 08:51:42 | 2026-04-01 08:52:06 | 18 | 0 | 18 | PASSED | PASSED | PASSED |
| 49778 | Don Oyanguren | April | 2026 | 6. Projects/Movements | 43966604955 | 2026-04-01 08:29:50 | 2026-04-01 08:51:17 | 2026-04-07 04:40:22 | 21 | 1988 | 2010 | PASSED | PASSED | PASSED |
| 49696 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963260077 | 2026-04-01 08:24:58 | 2026-04-01 08:50:52 | 2026-04-01 09:01:24 | 25 | 10 | 36 | PASSED | PASSED | PASSED |
| 49695 | Ravilo Ven Olivar | April | 2026 | 2. High Impact - Logins Only | 43963136657 | 2026-04-01 08:19:48 | 2026-04-01 08:23:14 | 2026-04-01 09:09:13 | 3 | 45 | 49 | PASSED | FAILED | PASSED |
| 49694 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 43962951223 | 2026-04-01 08:15:54 | 2026-04-01 08:23:56 | 2026-04-01 09:19:05 | 8 | 55 | 63 | PASSED | PASSED | PASSED |
| 49693 | Jerome Manuel Tobes | April | 2026 | 3. High Impact - Troubleshooting Needed | 43963074440 | 2026-04-01 08:06:22 | 2026-04-01 08:09:29 | 2026-04-01 11:56:10 | 3 | 226 | 229 | PASSED | FAILED | PASSED |
| 49692 | John Sambrana | April | 2026 | 2. High Impact - Logins Only | 43963074398 | 2026-04-01 07:55:46 | 2026-04-01 07:58:28 | 2026-04-01 08:45:27 | 2 | 46 | 49 | PASSED | FAILED | PASSED |
| 49777 | Gyro Ace Dag-Uman | April | 2026 | 5. Informational/Inquiries/Additional | 43963259966 | 2026-04-01 07:54:35 | 2026-04-01 07:56:21 | 2026-04-07 06:37:59 | 1 | 2080 | 2082 | PASSED | FAILED | FAILED |
| 49691 | John Sambrana | April | 2026 | 5. Informational/Inquiries/Additional | 43963074338 | 2026-04-01 07:42:56 | 2026-04-01 07:47:34 | 2026-04-01 08:26:23 | 4 | 38 | 43 | PASSED | PASSED | PASSED |
| 49690 | John Denver Conserman | April | 2026 | 3. High Impact - Troubleshooting Needed | 43962950805 | 2026-04-01 07:19:25 | 2026-04-01 07:47:38 | 2026-04-01 07:57:20 | 28 | 9 | 37 | PASSED | PASSED | PASSED |
| 49689 | John Denver Conserman | April | 2026 | 1. Total Downtime | 43972329530 | 2026-04-01 07:10:31 | 2026-04-01 07:15:11 | 2026-04-01 07:39:17 | 4 | 24 | 28 | PASSED | PASSED | PASSED |
| 49688 | John Sambrana | April | 2026 | 3. High Impact - Troubleshooting Needed | 43966604457 | 2026-04-01 07:07:24 | 2026-04-01 07:15:18 | 2026-04-01 07:40:30 | 7 | 25 | 33 | PASSED | PASSED | PASSED |
| 49687 | Ravilo Ven Olivar | April | 2026 | 3. High Impact - Troubleshooting Needed | 43978429227 | 2026-04-01 07:05:14 | 2026-04-01 07:15:56 | 2026-04-01 07:27:02 | 10 | 11 | 21 | PASSED | PASSED | PASSED |
| 49686 | Don Oyanguren | April | 2026 | 5. Informational/Inquiries/Additional | 43963135654 | 2026-04-01 06:16:13 | 2026-04-01 06:22:11 | 2026-04-01 09:30:37 | 5 | 188 | 194 | PASSED | PASSED | PASSED |
| 49685 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 43963011745 | 2026-04-01 06:04:30 | 2026-04-01 06:08:36 | 2026-04-01 10:33:08 | 4 | 264 | 268 | PASSED | FAILED | FAILED |
| 49684 | John Denver Conserman | April | 2026 | 2. High Impact - Logins Only | 43966603293 | 2026-04-01 05:28:19 | 2026-04-01 05:35:20 | 2026-04-01 05:35:56 | 0 | 0 | 0 | PASSED | PASSED | PASSED |